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Discover the timeless elegance of the Grand Mark Hotel , a luxurious five-star retreat nestled within a historic 15th-century baroque palace in the heart of Prague's Old Town. This architectural gem is steeped in history and offers a captivating blend of old-world charm and contemporary luxury. Situated mere steps from Prague's iconic landmarks, Prasna Brana (Powder Tower) and Municipal House, and a leisurely stroll from the Astronomical Clock and Church of Our Lady Before Tyn, the hotel immerses you in the rich tapestry of the city's past. Indulge in a truly immersive experience as you explore the bustling streets lined with international luxury boutiques, or venture a bit further to marvel at the iconic Charles Bridge, a masterpiece of Gothic architecture spanning the serene Vltava River. Inside the Grand Mark Hotel, guests are greeted with meticulously designed rooms and suites adorned with stylish furnishings, plush bedding, and modern amenities that ensure a comfortable stay. Families with children will appreciate thoughtful touches such as a commemorative stuffed bear on their bed, child-sized bathrooms and slippers, and children's bath products. Outside your room, every aspect of your well-being is catered to with care. The restaurant's service and cuisine are of the highest quality and cater to many special diets but with affordable prices compared to the United States. You will delight in rejuvenating spa treatments, a heated relaxation pool, and invigorating workouts at the fitness center. One of the hotel's enchanting highlights is its tranquil courtyard garden, a serene oasis where guests can unwind amidst the enchanting presence of a peacock family. Savor a culinary journey at the hotel's exquisite dining venues, and delight in a sumptuous breakfast spread or indulge in the convenience of affordable room service. As part of American Express Fine Hotels + Resorts, discerning travelers can unlock exclusive benefits when booking through Fine Hotels + Resorts. From personalized service to unparalleled amenities, enjoy perks such as early check-in, room upgrades, complimentary daily breakfast for two, and a US$100 food and beverage credit. For American Express Platinum cardholders , the indulgence doesn't end there. Utilize your annual hotel credit to enhance your stay and create lasting memories at the Grand Mark Hotel, where every moment is infused with luxury and sophistication. Let me craft your perfect Prague getaway. Contact us to schedule a meeting!

Australia sits near the top of many travelers’ bucket lists—and for good reason. It’s a country filled with dramatic coastlines, world-class cities, fascinating wildlife, ancient cultural heritage, and landscapes that feel almost otherworldly. But if you’ve ever tried to plan a trip there, you may have quickly realized something: Australia is enormous. Travelers often start researching and then feel stuck. Should you visit Sydney or Melbourne first? Is the Great Barrier Reef really worth the journey? How far away is Uluru? And how do you fit everything into one trip? After helping clients design custom itineraries and completing my certification as an Aussie Specialist with Tourism Australia , I’ve found that the key to planning Australia well is focusing on a few unforgettable experiences rather than trying to see everything. If Australia has been on your “someday” list, here’s how to approach planning it in a way that actually works. First: Understand Just How Big Australia Is One of the biggest planning mistakes travelers make is underestimating the size of the country. Australia is roughly the size of the continental United States. Flying from Sydney to Perth takes about five hours—similar to flying from New York to Los Angeles. That means most trips work best when they focus on two or three regions , rather than trying to cross the entire country. A thoughtfully planned itinerary might include a vibrant city, a nature experience, and a wildlife or reef destination. The Best Regions for First-Time Visitors While Australia has countless incredible destinations, a few stand out as ideal for first-time travelers. Sydney and New South Wales For many visitors, Sydney is the perfect introduction to Australia. The harbor alone is iconic, framed by the famous Sydney Opera House and Sydney Harbour Bridge. Beyond the skyline, you’ll find beautiful beaches like Bondi Beach and coastal walks with spectacular ocean views. Sydney combines culture, food, and scenery in a way that makes it an easy and exciting starting point for an Australian journey. The Great Barrier Reef The world-famous Great Barrier Reef is one of the planet’s most extraordinary natural wonders. Most travelers visit the reef from Cairns or nearby Port Douglas, where boats depart daily for snorkeling and diving adventures. Even if you’ve snorkeled elsewhere in the world, the reef’s scale and diversity of marine life are unforgettable. Wildlife Adventures in Southern Australia While many travelers associate Australia with kangaroos and koalas, they’re often surprised to learn that some of the best wildlife experiences are found in the country’s southern regions. Areas around Adelaide and Melbourne offer extraordinary opportunities to see Australian wildlife in natural settings, often as part of small-group or guided nature tours. Just off the coast from Adelaide, Kangaroo Island is one of Australia’s premier wildlife destinations. The island is home to sea lions, koalas, echidnas, kangaroos, and a variety of bird species. Many travelers choose multi-day nature tours that combine coastal scenery with wildlife encounters and local food experiences. From Melbourne, visitors can travel to Phillip Island, famous for its nightly Penguin Parade, where hundreds of little penguins waddle ashore at sunset after a day of fishing in the ocean. It’s one of the most charming wildlife spectacles in Australia. For travelers who want a deeper nature experience, Tasmania offers rugged landscapes and unique wildlife found nowhere else in the world. Guided tours often include opportunities to see Tasmanian devils, wombats, wallabies, and rare bird species while exploring the island’s national parks and coastal wilderness. Wildlife-focused tours in southern Australia tend to combine nature, conservation, and beautiful scenery, making them especially appealing for travelers who enjoy photography, hiking, and meaningful encounters with the natural world. The Red Centre and Uluru If you want to experience Australia’s spiritual and cultural heart, the Red Centre is essential. At its center stands Uluru, the massive sandstone monolith sacred to the Anangu people. Seeing the rock change color at sunrise or sunset is one of Australia’s most powerful travel experiences. Many visitors combine Uluru with nearby natural wonders like Kata Tjuta. Melbourne and Victoria Food lovers and culture seekers often fall in love with Melbourne. The city is famous for its café culture, street art, and thriving arts scene. It’s also the starting point for one of Australia’s most scenic coastal drives, the Great Ocean Road. This region is perfect for travelers who enjoy wine, food, and beautiful landscapes. Luxury Wildlife Lodges and Conservation Experiences For travelers who want a deeper connection with Australia’s landscapes and wildlife, the country is home to several remarkable conservation-focused lodges that combine nature, sustainability, and exceptional hospitality. On Kangaroo Island, one of the most celebrated nature lodges in the country is Southern Ocean Lodge. Perched dramatically along the island’s rugged coastline, the lodge offers guided wildlife excursions where guests may see kangaroos, sea lions, koalas, and diverse birdlife while learning about ongoing conservation efforts across the island. In the remote wilderness of Tasmania, travelers can stay at unique nature retreats surrounded by national parks and pristine coastlines. Guided walks, wildlife spotting, and environmental interpretation are often included, creating an immersive experience that connects visitors with the island’s remarkable ecosystems. For travelers visiting the Red Centre, luxury desert lodges near Uluru offer a different kind of wildlife and nature experience. Here, guests explore the ancient desert landscape with expert guides while learning about Aboriginal culture, native plants, and the animals that thrive in this extraordinary environment. These types of lodges are perfect for travelers who want more than sightseeing. They offer the chance to slow down, spend time in nature, and experience Australia in a way that feels personal, meaningful, and unforgettable. Cruise vs. Land Travel in Australia Many travelers don’t realize that cruising can be an excellent way to experience parts of Australia. Cruises visiting ports like Sydney, Melbourne, and Brisbane allow you to explore coastal regions while unpacking only once. Some itineraries also include stops in nearby destinations like New Zealand or the South Pacific. For travelers who prefer a deeper experience on land, guided tours and custom itineraries offer the chance to explore national parks, wildlife reserves, and cultural sites in more detail. How Long Should You Stay? Because of the distance involved, most travelers find that two to three weeks  is ideal for Australia. That allows enough time to enjoy several regions without feeling rushed. For example, a well-balanced itinerary might include: • A few days in Sydney• Time exploring the Great Barrier Reef• A visit to Uluru• A cultural stop in Melbourne Shorter trips are still possible, but focusing on fewer destinations becomes even more important. Using Points to Make the Journey Easier Flights to Australia are often the biggest expense of the trip. The good news is that airline and credit card points can significantly reduce that cost. Airlines such as Qantas, American Airlines, and United Airlines all operate routes between North America and Australia. Many travelers are surprised to discover they already have transferable credit card points that could cover part—or sometimes all—of their flights. Consider Adding a Stopover Because the journey to Australia is long, many travelers enjoy adding a stopover along the way. Destinations such as Fii, Honolulu, Tokyo , Auckland, or Singapore can turn a long flight into a multi-destination adventure. These stops also help break up the travel time and reduce jet lag . Australia: A Perfect Milestone Trip For many travelers, Australia becomes the kind of journey people save for a meaningful life moment. Because of the distance and the incredible variety of experiences, it’s often chosen to celebrate milestones like a big anniversary, retirement, or when the kids have grown and schedules finally allow for a longer adventure. That’s one reason I frequently see Australia chosen for milestone travel. The chance to watch the sunrise over Uluru, snorkel the vibrant reefs off Cairns, explore the iconic harbor in Sydney, or encounter wildlife on Kangaroo Island makes it feel like a truly once-in-a-lifetime experience. If you’re thinking about celebrating a special life moment with travel, you might also enjoy my guide to planning meaningful milestone trips . Australia is one of those destinations that rewards travelers who take the time to plan it thoughtfully—and it can become an unforgettable way to mark a special chapter in life. The Key to Planning Australia Well Australia rewards travelers who take the time to plan thoughtfully. Instead of trying to see everything, focus on a few experiences that truly excite you—whether that’s snorkeling the reef, exploring vibrant cities, spotting kangaroos in the wild, or watching the sun set over the Outback. With the right itinerary, Australia becomes not just a dream destination, but a trip filled with unforgettable moments. If Australia has been sitting on your bucket list for years, this might be the perfect time to start planning. Whether you’re interested in a custom land itinerary, a cruise, or maximizing airline points for flights, I’d be happy to help you design a trip that makes the most of this incredible destination.

Planning a trip to Europe? Whether you’re wandering through cobblestone streets, sailing on a river cruise through medieval towns, or enjoying a luxury ocean voyage, the right gear can make your experience smoother, safer, and more enjoyable. I’ve rounded up my favorite must-pack travel items , many of which I personally use and recommend. Each is linked directly to Amazon so you can shop with ease—and be ready for your next unforgettable trip. Everyday Europe Travel Essentials My Skyler Ray-Ban Meta Glasses 🖥️ Travel Tech & Power Apple AirTag (4-Pack or Single) - Keep track of your belongings with ease. Apple AirTags work seamlessly with the Find My app, helping you locate lost items with precision. (Requires iPhone or iPad.) ➡️ Apple AirTag 4-Pack on Amazon  | Single Apple AirTag  on Amazon Meta Smart Glasses - Take quick photos, videos, and even on-the-go live translation in multiple languages . These are a game-changer for Europe. ➡️ Ray-Ban Meta Glasses - Wayfarer  on Amazon Ray-Ban Meta Glasses - Skyler  on Amazon Portable Phone Charger - TSA approved. Never run out of battery on long days of sightseeing. ➡️ Portable Charger on Amazon Noise-Cancelling Headphones - Block out noisy flights and enjoy clear sound. ➡️ Apple AirPods w/ Noise Cancellation  on Amazon Bose Noise-Cancelling Headphones on Amazon Universal Travel Adapter - One adapter for all of Europe (and beyond). Fits UK/EU/US/AU plugs, includes USB-A and USB-C ports, and is compact for easy packing. ➡️ Universal Travel Adapter on Amazon Anti-theft Crossbody Purse 🎒 Packing & Organization Space Saver Bags - Perfect for packing more without overstuffing your suitcase. Just roll and go—no vacuum required! ➡️ Space Saver Bags on Amazon Anti-Theft Backpack - Hidden zippers and RFID-blocking tech protect you from pickpockets. ➡️ Anti-Theft Backpack on Amazon Lewis N. Clark RFID Blocking Neck Wallet - Slim, secure, and easy to tuck under clothing. (Tip: choose a color other than black so it’s easier to spot.) ➡️ Neck Wallet on Amazon Anti-Theft Crossbody Purse - Stylish and practical—a purse that keeps essentials close and secure. ➡️ Anti-Theft Purse on Amazon Travel Security Extras Secret Stash Pouch  on Amazon  – slim, hidden way to carry cash/cards TSA-Approved Luggage Lock  on Amazon Travel Toiletry Kits Travel-Size Toiletry Kit  on Amazon  – TSA-approved bottles Hanging Toiletry Organizer  on Amazon  – perfect for small hotel bathrooms Flat Makeup Bag Organizer  on Amazon  – opens wide for easy access Care on the Go Conair Mini Garment Steamer  on Amazon  – dual voltage and carry-on friendly BaBylissPRO Travel Hair Dryer  on Amazon  – dual voltage, ultra-light, compact and powerful BaBylissPRO Travel Hair Dryer 💊 Health & Comfort Collapsible Water Bottle - Lightweight, durable, and easy to refill. I’ve had mine for four years with no leaks!➡️ Collapsible Water Bottle on Amazon Emergen-C Immune+ with Vitamin D & Zinc - Boost your immune system while traveling.➡️ Emergen-C Tablets on Amazon Jet Lag Remedy – Homeopathic Travel Aid - Helps reduce jet lag symptoms and support immune health.➡️ Jet Lag Remedy on Amazon Medication Cooler Bag - If you need to keep medication cold, this insulated cooler is highly recommended by a diabetes educator.➡️ Medication Cooler on Amazon Travel Soap Sheets - Lightweight, no-spill way to stay clean anywhere.➡️ Soap Sheets on Amazon Inflatable Travel Pillow & Neck Pillow - Stay supported and comfortable in flight.➡️ Inflatable Pillow on Amazon  | Memory Foam Neck Pillow on Amazon 🧳Luggage Must-Haves Digital Luggage Scale - Avoid overweight fees at the airport with this compact scale.➡️ Digital Luggage Scale on Amazon IT Lightweight Luggage - The checked bag I rely on for weight savings.➡️ IT Luggage on Amazon Samsonite Expandable Carry-On with Quick-Access Front Pocket - I love this one for quick access to laptop and small essentials.➡️ Samsonite Carry-On on Amazon 🚢Ocean Cruise Packing List Cruise cabins have limited space, so packing smart is key. Magnetic Hooks  on Amazon  – cabin walls/ceilings are magnetic, so these create instant storage for hats, lanyards, jackets, or wet swimsuits. Beach Towel/Blanket  on Amazon  – I use this Turkish towel as a beach towel, travel blanket, and even a pretty shawl. RFID Purse or Neck Wallet  on Amazon  – handy for excursions. Portable fan  on Amazon (many cabins don’t have strong airflow). ✈️Final Thoughts Packing for Europe doesn’t have to be stressful. With the right gear, you’ll save space, stay organized, and travel more comfortably—whether you’re hopping between cities, embarking on an ocean voyage, or sailing down the Rhine. Each of these items has been selected to enhance your experience so you can focus on what matters most: creating unforgettable memories. Safe travels—and happy packing! ✈️ As an Amazon Associate, I earn from qualifying purchases. We only recommend products and services we believe in. Check out our full Affiliate and Advertising Disclosure .

Learn about Foward Points + Travel, and Owner and Travel Advisor, Renee Ward. About Us At Forward Points + Travel, we believe travel should feel exciting long before you board the plane. Founder and travel advisor Renee Ward helps travelers plan meaningful, well-designed trips around the world—combining expert planning with thoughtful use of loyalty programs, travel perks, and trusted industry partnerships. Whether it’s a European river cruise, a luxury resort stay, or a complex international itinerary, Renee helps clients make confident travel decisions so their trips feel effortless from start to finish. A Lifetime of Curiosity About the World Renee’s passion for travel began early, inspired by parents who encouraged exploration and curiosity about the world. Today, she has visited 43 countries, flown with 27 different airlines, and sailed on nine cruises, giving her first-hand insight into how travel experiences vary across destinations, suppliers, and styles of travel. These experiences help Renee guide clients beyond online reviews and travel trends to design trips that truly match their interests, travel style, and priorities. Strategic Travel Planning (Not Just Booking) Great travel rarely happens by accident. Renee works closely with her clients to understand their goals for each trip—whether that means choosing the right cruise itinerary, finding the right resort atmosphere, maximizing vacation time, or navigating airline and hotel loyalty programs wisely. While many travelers focus only on earning points, Renee takes a broader approach: points, perks, and benefits are tools that support the trip—not the other way around. For some trips that may mean redeeming points for premium flights. For others it may mean combining points and paid stays or securing exclusive amenities through trusted travel partnerships. The goal is always the same: the best overall travel experience. Industry Connections & Travel Partnerships Renee is a proud member of the American Society of Travel Advisors (ASTA) and works through the Travel Leaders Network as an affiliate of Trips & Ships Luxury Travel. These partnerships allow her clients to access exclusive amenities and travel benefits that often aren’t available when booking independently. Learn more: https://www.asta.org https://www.travelleaders.com Depending on the supplier and itinerary, these perks may include: Hotels & Resorts • Room upgrades when available • Daily breakfast for two • Early check-in or late checkout • Welcome amenities • Complimentary Wi-Fi Cruises • Shipboard credits • Hosted onboard events • Exclusive shore excursions • Special group amenities Experiences • VIP access to museums and venues • Curated excursions and private guides • Unique accommodations and experiences Special Areas of Focus Renee works with travelers planning: • Ocean and river cruises • European itineraries and cultural travel • Luxury and lifestyle hotels and resorts • All-inclusive resorts including Sandals and Beaches collections • Hyatt Inclusive Collection all-inclusive stays • Complex international flights and itineraries • Trips that strategically use airline or hotel points As a Certified Sandals Specialist and trained advisor within Hyatt’s Inclusive Collection, Renee helps travelers select the right resort based on travel style, atmosphere, and destination—not just brand recognition. With hundreds of all-inclusive resorts across the Caribbean and Mexico, choosing the right property is often the difference between a good trip and a great one. Learn more: https://www.sandals.com https://www.beaches.com https://www.hyattinclusivecollection.com Travel Designed Around You Renee works with a wide range of travelers—from couples planning meaningful escapes to families creating lifelong memories and groups coordinating milestone trips. Her role is simple: to simplify the planning process while elevating the travel experience. Every trip is designed with care, expertise, and attention to detail so that clients can focus on what travel should be about—experiencing the world. Let’s Plan Your Next Journey At Forward Points + Travel, every itinerary is built around the traveler, not just the destination. When you’re ready to start planning, Renee is here to help you move forward—confidently. ✨The Travelers I Work Best With Forward Points + Travel is designed for travelers who value thoughtful planning and expert guidance. Renee works best with clients who: • Want a thoughtfully planned travel experience tailored to their interests and travel style • Prefer having an experienced advisor handle research, logistics, and supplier coordination • Appreciate thoughtful use of travel perks, loyalty programs, and insider knowledge • Are planning meaningful trips—such as milestone vacations, cruises, international journeys, or special celebrations • Value having a trusted advisor available before, during, and after their travels Many travelers enjoy researching destinations and dreaming about future trips. But when it comes to turning those ideas into a well-executed itinerary, working with a travel advisor often saves time, simplifies the planning process, and adds valuable insight. Many clients begin working with Renee after planning trips on their own in the past and realizing they prefer having a trusted expert guiding the process. Renee partners with travelers who want to enjoy the excitement of planning their trip—without having to manage every detail themselves. Renee Ward Owner, Forward Points + Travel Certified Travel Professional SCHEDULE A CALL! Professional Training & Industry Certifications

Make your milestone dream trip a breeze with expert planning, stress-free booking, and maximizing your credit card points. Adventure Awaits! Plan Now! Make your milestone dream trip a breeze with expert planning, stress-free booking, and maximizing your credit card points! Discover Your Next Adventure With travel experience in 38 countries and a global network through Travel Leaders, our expert travel advisor is ready to design your dream trip. From the bustling streets of Bangkok to the soft black-sand beaches of the Azores, let us craft a journey that’s uniquely yours. Explore, dream, and embark on the adventure of a lifetime with Forward Points + Travel. SCHEDULE A CALL! Europe Asia North America Cruises Karina P., TX "Wanting to go to Europe, Renee helped me decide credit cards to sign up for to help with airfare costs. After I earned the sign-up bonuses, we worked together step by step to book a complicated itinerary involving positioning flights to get the best point value, and visiting England, Scotland and Ireland. Renee identified places of interest and activities to add to the itinerary that my family still talks about today. Planning a vacation can be overwhelming, but Renee made the process so easy. She ensured we were able to maximize our time and resources for an amazing trip that fit our budget and exceeded our expectations." Julie B., TN "Renee expertly planned my 35th birthday Caribbean cruise, organizing every detail for my family, including hotels before and after the cruise. She also helped me maximize my Delta points, making it possible to fly to Texas during the pricey holiday season for our departure from Galveston. Her assistance turned what could have been a costly trip into a seamless and affordable celebration." Millie F., TX "This was an amazing cruise experience! Being my first cruise, I wasn’t sure what to expect—but now I can confidently say it won’t be my last. Everything was smooth and enjoyable from start to finish. A big thank you to Renee for her excellent communication and for going above and beyond to ensure we had a fantastic time. Looking forward to cruising again soon!" Sheri W., TX "I've always been in awe of Renee's personal trips and vacations, so I knew she would not disappoint. Renee suggested maximizing our credit card points, saving us thousands on our first trip to the Netherlands and Greece! Renee answered my million questions, sent checklists and itineraries, and adjusted arrangements when our first flight had a change - all with patience. positivity, and a smile. I 100% recommend Forward Points + Travel and look "forward" to planning with Renee again!"

Client Term & Conditions TERMS AND CONDITIONS These Terms and Conditions (“Terms”) are: BETWEEN: Forward Points & Travel, LLC (“Agency,” “our,” “us,” or “we”) AND: You (“you,” “your,” “yourself,” or “Traveler”) (each a “Party” and, together, the “Parties”). The Parties agree as set out below. These Terms become effective upon: (1) your written, digital, or electronic signature; or (2) your delivery of payment authorization to us. The Terms will terminate upon completion of your Trip or until terminated earlier in writing by you or us. These Terms are subject to change at any time, without prior written notice. The effective version of these Terms is located at https://www.forwardpointsandtravel.com/clientterms . DEFINITIONS “Booking” means a reservation made by Agency regarding your Trip. “Supplier” means a party who provides Travel Services to Travelers. “Traveler” means you and each traveler on the same Booking. “Travel Services” means travel products and services provided to Travelers by Suppliers, including air, land, or water transportation, lodging, auto rentals, tours, excursions, entertainment, food and drink services, and similar products and services. “Trip” means the composite of all Travel Services, for which Agency makes Bookings. “Trip Plan” means the documentation we provide to you with details and pricing regarding your Trip. TRAVELERS You will: (1) carefully read and understand these Terms, your Trip Plan, and all correspondence between you and us regarding your Trip; (2) contact us to arrange your Trip Plan sufficiently prior to travel dates to ensure availability, avoid late-Booking fees, and avoid fare increases; (3) confirm your written acceptance of your Trip Plan; (4) make all deposits and payments per the schedules and dates set out in your Trip Plan; (5) review, remain aware, and remain updated regarding travel warnings relating to your Trip by accessing the U.S. governmental travel advisory sites set out in these Terms; and (6) fully comply with the obligations to which you agree in these Terms. You warrant that you are 18 years of age or older and have authority to sign and accept these Terms on behalf of all minor and adult Travelers on the same Booking who reside in your household. If you do not understand any part of these Terms, please contact us in writing as soon as possible. SUPPLIERS Suppliers are independent of Agency, managed separately, who provide Travel Services to you. Suppliers are not subject to Agency’s control—they are not employees, agents, representatives, or affiliates of Agency. Agency is not responsible for any Supplier’s breach of contract, failure to comply with any laws, or willful or negligent acts, errors, or omissions, which may result in delays, inconvenience, damage, loss, costs, injury, or death to Travelers or companions. Suppliers operate under their own terms, conditions, which are separate from these Terms. All documentation, receipts, confirmations, and tickets issued are subject to the terms and conditions specified by each Supplier. Your travel documentation identifies each Supplier responsible for providing your Travel Services. By paying for Travel Services, you consent to the use of those Suppliers. Please read Supplier terms and conditions carefully—you are responsible for understanding and complying with the terms imposed by each Supplier, including: (1) payment of all amounts when due; and (2) rules and restrictions regarding the availability and use of Travel Services. You understand that any violation of Supplier terms may result in denied access to Travel Services, cancellation of reservations, and forfeiture of any amounts paid by you. If such violation results in costs to Agency, you agree to promptly reimburse Agency for all such costs. Suppliers may require you to sign a liability waiver prior to participating in their Travel Services. If a Supplier declares bankruptcy, it may not be obligated to transport you or to provide refunds. Following bankruptcy, Suppliers may continue to provide all or some Travel Services or they may stop operations. In such case, other Suppliers may, but are not required to, provide alternative travel services to you. Agency is not permitted to provide refunds to you for Suppliers who have declared bankruptcy. Agency has no special knowledge about the financial condition of any Supplier. Agency has no liability for recommending a Trip credit or a refund. All Supplier promotions, incentives, prices, and offers are subject to Supplier availability, which may change at any time without notice. TRAVEL RISK & INSURANCE You understand and accept the inherent risks of choosing to travel. We recommend that you purchase comprehensive travel insurance to cover each Traveler. If you have not received a travel insurance quote from us, please request one as soon as possible. If you decline to purchase travel insurance, you assume all risk and financial responsibility relating to your Trip, including: (1) travel changes, interruptions, or cancellations; (2) baggage delays or loss; (3) travel supplier defaults; (4) medical costs; (5) accidents and emergencies; and (6) any other loss, cost, injury, or death that may arise. Travel insurance covers matters expressly included in each policy. You understand that insurance policies may exclude coverage relating to certain matters, including: (1) pre-existing medical conditions; (2) trip interruptions relating to any pandemic or epidemic; and (3) risk locations and activities. You hold us harmless if an insurance provider denies any of your claims for any reason. This clause will survive termination of these Terms. PERSONAL INFORMATION You understand that, as part of Booking any Travel Services, your personal information may be conveyed to Agency, Suppliers, and other third-party providers to accommodate your travel, and you consent to the use of your personal information by these parties. Such personal information may include birth dates, passport numbers, travel dates, occupation, frequent flyer information, bank accounts, credit cards, and other information needed to secure travel arrangements. Agency has no liability regarding: (1) the distribution of your information to any Supplier or other third party, including any CRM or other technology platform outside our control; or (2) any third party’s failure to protect your personal information. You authorize Agency to keep your personal information for as long as needed to provide Bookings and for a reasonable period thereafter for Agency’s legal or business purposes. PRICING & INCLUSIONS Quoted prices are based on the precise inclusions we provide to you in the Trip Plan. Unless specifically itemized on the Trip Plan, prices do not include other travel costs, fees, or taxes, including: (1) airports, ports, stations, security, agriculture, customs, immigration, visas, passports, or any other government-imposed fees or taxes; or (2) meals, beverages, alcohol, minibars, entertainment, seat assignments, upgrades, excursions, hospitality, gratuities, copies, telecommunications, energy, laundry, cleaning, bedding, parking, valet, insurance, taxis, transfers, porterage, departures, travel segments, health, medical treatment or tests, vaccinations, pharmaceuticals, or any other personal charges. All Supplier prices and availability are subject to change without prior notice until you make full payment of deposits and other amounts due, as agreed in your Trip Plan. However, even following your full payment, you agree to pay additional fees that may arise for variable matters beyond our control, including fuel and other surcharges. Agency has no responsibility for: (1) Supplier price changes or variable fees; (2) currency exchange fluctuations; or (3) fees or surcharges relating to foreign-currency transactions. We reserve the right at any time for any reason to correct errors or omissions regarding prices, to re-invoice you at corrected prices, or to take any other corrective measures regarding your Bookings. PAYMENT You agree to make full payment of deposits and other amounts due as agreed in your Trip Plan. If you do not make full payment of any deposit or other amount by its due date: (1) Suppliers may impose price increases, fees, or penalties; (2) Suppliers may cancel your Bookings in whole or part; (3) Agency may cancel your Bookings in whole or part; and (4) your previous deposits and other amounts paid may be NON-REFUNDABLE under Supplier terms. You are solely responsible, and Agency has no responsibility or liability, for consequences relating to your late or non-payment. If you request re-Booking, Agency will assist you with obtaining any refunds due to re-Booking Trips (e.g., using future cruise credits). However, Agency may, in its discretion, charge a NON-REFUNDABLE fee for re-Bookings. Your payments in currency other than U.S. Dollars will be converted at then-current exchange rates. Agency payments to Suppliers will be converted at then-current exchange rates between U.S. Dollars and the currency in Supplier’s country. CREDIT & DEBIT CARDS By submitting your credit or debit card (“Card”) to us, you confirm that: (1) you are an authorized user of that Card; (2) you authorize us, or our agents, to charge your Card for payments on due dates agreed in your Trip Plan; and (3) you authorize us, or our agents, to credit to your Card any amounts charged in error. You are responsible for all costs, including costs of recovery, relating to the following: (1) if you provide to us an incorrect Card number; (2) if our valid charges to your Card are declined; (3) if your Card has insufficient funds on payment dates agreed in your Trip Plan; and (4) if your Card account is closed or expires before you pay all amounts agreed in your Trip Plan. In any such event, you agree we have a right to suspend or cancel any Booking, and we have no obligation to refund amounts paid by you if we suspend or cancel any Booking. CHARGEBACKS You agree not to initiate, and you waive any right to pursue, any credit- or debit-card chargeback, reverse-charge, refund, or recollection (collectively, “Chargeback”) for any reason, including delay, cancellation, refusal of entry, exit, or transit, force majeure event, Food Allergies, provision or non-provision of Travel Services, Supplier price changes, fees, or penalties, or any other matter relating to your Trip, except in the case of fraud. Even in the case of fraud, before initiating any Chargeback, you agree to first address the matter directly with us in writing to give us a reasonable time to investigate the matter and respond to you. If you initiate a Chargeback relating to any amount we validly charge to your Card without our prior written authorization, you agree to pay us for all fees and costs, including attorney’s fees and legal expenses, we incur to dispute and respond to that Chargeback. This clause will survive termination of these Terms. CHANGES, CANCELLATIONS, REFUNDS You agree to comply with Supplier terms relating to change or cancellation of Bookings. Supplier terms may not allow refunds if you change, cancel, partially use, or do not use Travel Services for any reason, including actual, threatened, or fear of potential health matters, pandemics, epidemics, weather conditions, terrorism, political unrest, or similar circumstances. If you change or cancel a Booking, you may be subject to: Agency fees of USD 25; and Supplier fees, charges, or penalties. If you have any claim for refund or adjustment regarding your travel, you will deliver it to Agency in writing, including full details and documentation regarding the background, rationale, and proof of payment. This clause will survive termination of these Terms. NO SHOWS Failure to travel or show up for any Booking is considered a “no show.” No show penalties will equal amounts up to the entire cost of travel, subject to terms and condition of Suppliers and Agency. ACCOMMODATIONS Hotel accommodation is subject to availability at the time of reservation. Some hotels require NON-REFUNDABLE and NON-TRANSFERABLE deposits to guarantee a Booking. In such cases, Agency will notify you regarding the NON-REFUNDABLE pre-payment for that portion of your travel. Amenities including air conditioning, elevators, bed size, connecting or adjacent rooms, handicap accessibility, restaurants, bars, fitness facilities, pools, and spas are not guaranteed at all properties and are not guaranteed to be operational or available during your stay. Refunds regarding amenities are the responsibility of the hotel. AIR TRAVEL Suppliers may require tickets to be paid in full at the time of Booking. Airline tickets, once purchased, may be NON-REFUNDABLE and NON-TRANSFERABLE, subject to Supplier terms and conditions. Most airlines consider a name-change to be a cancellation. Domestic flight requirements may differ from international flight requirements. Seat assignments are based on availability at the time of selection and payment. Airlines may change seat assignments and aircraft or address other operational matters at any time. Agency cannot guarantee seats in specific locations or next to each other. Airline seat assignments, baggage, carry-ons, meals, drinks, and other services may be subject to additional fees. You are responsible for: (1) confirming in advance airline rules and availability of such services and baggage allowances; and (2) paying all related fees. Agency is not responsible for any: (1) fees imposed by airlines for services; (2) changes to seat assignments after selection and payment; (3) loss, injury, accident, error, or omission that may occur, including schedule changes, delays, cancellations, and expenses due to weather conditions, airline operations, or equipment repair or failure; or (4) other matters beyond Agency’s control. You agree to comply with safety guidelines of all airlines and hold Agency harmless from any liability due to airline rules and operations. TRAVELER CONDUCT You are responsible for: (1) any damage or loss caused by your acts, errors, or omissions; and (2) full payment for any such damage or loss directly to any Supplier or other third party. Agency is not responsible for any costs relating to: (1) Traveler conduct; or (2) Traveler removal from any Travel Services, in whole or part, whether based on Traveler negligence, willful misconduct, or otherwise. You agree not to hold Agency, its owners, directors, employees, agents, or representatives accountable for any claims arising from Traveler acts, errors, or omissions. Any Authorized Party may, in its discretion, refuse you any Travel Service, require you to leave any Travel Service, or require you to disembark any mode of transportation if the Authorized Party reasonably believes: (1) you are a danger to yourself or any other participant; (2) you have engaged in, are engaged in, or are threatening to engage in behavior that is socially disruptive, verbally abusive, physically abusive, obnoxious, harassing, discriminatory, obscene, or any other behavior that may adversely affect the safety, security, comfort, enjoyment, or well-being of any other participant, any Authorized Party, or any third party; or (3) you do not follow any rule, procedure, or instruction of an Authorized Party. If you are subject to any such determination of an Authorized Party: (1) you may be left at any location, city, port, or place any mode of transport stops; (2) you will be solely responsible for all costs relating to your subsequent subsistence, accommodation, and transportation; (3) you will forego any right to any refund, in whole or part, of any fees paid by you for any Travel Services; and (4) no Authorized Party will have any direct or indirect liability of any kind relating to Traveler acts, errors, or omissions. “Authorized Party” means any Supplier, including its owners, directors, employees, agents, and representatives, who provides to you Travel Services or related goods or services, including any ship operator, ship captain, tour operator, tour director, group leader, or crew member. DISABILITIES & SPECIAL NEEDS If you have disabilities or special needs that may require non-emergency special services, additional support, or disability accommodations, please advise Agency in advance of Booking. Airlines and other Suppliers may impose charges for additional baggage and may have size restrictions for wheelchairs they can accommodate. If you are unable to use your own wheelchairs, mobility devices, or other medical equipment or devices, rentals may be available, potentially subject to additional charges. If you travel with a service or emotional support animal, Suppliers may require advance arrangements and documentation regarding the animal’s health, training, and related factors. Countries outside the United States and Canada often apply different laws, rules, regulations, standards, and accommodations for persons with disabilities or special needs. Travel destinations may have limited medical facilities, limited availability of prescription medications, and limited means to accommodate your disability or special needs. Please consult your health provider prior to planning or Booking your travel. Agency will make all reasonable efforts to request assistance or arrange for appropriate services or equipment regarding Traveler disabilities or special needs. However, Agency is not responsible for the failure of Suppliers to meet Traveler needs and expectations. FOOD ALLERGIES If you have food allergies or any similar conditions that may cause you harm during your travel (“Food Allergies”), please advise Agency in advance of Booking. If any Traveler has Food Allergies, each such Traveler: (1) acknowledges the possibility of an elevated risk of reactions, delays, or disruption during travel; and (2) has sole responsibility for his or her Food Allergies and for performing all due diligence relating to such Food Allergies prior to, during, and following travel. RISK ACTIVITY If you engage in any activity that may involve any risk of harm to your own or another person’s health or well-being, damage to property, or costs relating to such activity (collectively, “Risk Activity”), you are solely responsible for your decision to engage in, and your involvement with, such Risk Activity. You assume all risks, costs, losses, liabilities, and claims relating to any Risk Activity. You will not pursue any claim against Agency, and you release Agency from all liabilities, relating to any Risk Activity. Risk Activity includes any activity, or travel to any location, which can reasonably be regarded as inherently dangerous, hazardous, or otherwise having the potential to result in: (1) the damage to or loss of any property; or (2) the injury, disability, illness, or death of any person. ILLNESS & INJURY If you become ill or injured during a Trip, you will bear all responsibility for your well-being and treatment, if required.In such case, you will be responsible for all costs, planning, and logistics regarding alternative travel arrangements.You will not cause a delay or interruption regarding any Trip or otherwise burden other Travelers.You release Agency, Suppliers, and other Travelers from any liability relating to your illness, injury, missed flights or connections, travel delays, or unused Bookings. BAGGAGE & PERSONAL ITEMS You are solely responsible at all times for your baggage and personal items, including items acquired during your travel. Agency is not responsible for any damage, loss, delays, or other matters relating to such baggage and personal items. PASSPORTS, VISAS, MEDICAL DOCUMENTATION You are responsible for: (1) determining in advance all documents needed to enter, exit, or transit any jurisdiction, including passports, visas, and medical and other required documentation; (2) acquiring all such documentation; (3) ensuring all such documentation is current and in your possession; and (4) remaining familiar with and understanding the rules governing travel in each jurisdiction on your itinerary. Agency is not responsible for: (1) your failure to update or possess passports, visas, or medical or other documentation that may be required to enter, exit, or transit any jurisdiction; or (2) determining the validity of your passport, visa, or medical or other documentation required by any jurisdiction. NO REFUND will be issued for any costs or losses incurred as a result of Traveler’s failure to obtain or possess any passport, visa, or medical or other documentation required by any third party. Refusal of entry, exit, or transit by any third party will not be a justification for cancellation or refund regarding Travel Services. All U.S. citizens traveling to or from any international destination must have a valid passport, which must be valid for at least six months beyond Traveler’s date of return. Minor Travelers (age 17 and under) traveling without an adult, with a single parent, or with a non-parent adult may be required to carry additional authorizations and documentation. Travelers are responsible for, and Agency has no responsibility relating to, such authorizations or documentation. TRAVELER IDENTIFICATION & PROOF OF CITIZENSHIP The Transportation Security Administration (TSA) requires all airline passengers to provide: (1) Secure Flight Passenger Data (SFPD); (2) full name as it appears on government-issued identification; (3) date of birth; (4) gender; and (5) redress number (if available). The names of Travelers on all reservations and travel documents must match the name as it appears on that Traveler’s government-issued identification. Traveler is responsible for any fees and expenses that may be incurred due to an incorrect name or the denial of travel resulting from incorrect or non-matching information. Updated information regarding security measures and air travel requirements are available at https://www.tsa.gov/ . We strongly recommend that Travelers review this website well before travel. CRIMINAL RECORDS Jurisdictions may restrict entry for persons with criminal records. You are responsible for understanding all destination entry laws and for knowing if you or anyone in your party has a criminal record. Agency does not inquire into Traveler criminal records in the interests of privacy. PANDEMICS, EPIDEMICS, AND TRAVEL ADVISORIES You are solely responsible for being aware of any compliance with any restrictions relating to pandemics, epidemics, and other travel advisories. You warrant that you have reviewed, understand, and will continually check U.S. Center for Disease Control (“CDC”) and U.S. Department of State travel advisories, notices, warnings, restrictions, and rules, including those regarding pandemics, epidemics, and other health threats, which can be navigated via the following links: (1) CDC https://www.cdc.gov/ ; (2) U.S. Department of State https://www.state.gov/ . Government notices and policies may change before your travel, during your travel, and after you return from travel. You are aware that certain countries, including the United States, may require testing and quarantine upon entering the country, as well as testing and quarantine upon returning to the United States or your country of residence. You understand destination countries may have limited availability of tests required for return to the United States. Screening procedures and restrictions may take place at airports and in public areas. Restrictions may include mandatory face coverings and temperature checks in airports, hotels, cruise ships, trains, or other means of transport. If you fail to comply with current regulations or provide any required testing results or documentation, you may be denied boarding, entry, or return to the United States or your country of residence. RESTRICTED PRODUCTS & MATERIALS You are responsible for knowing, understanding, and complying with applicable laws in each jurisdiction in which you travel or transit regarding possession and use of: (1) restricted or illegal products and materials, including: (a) animals and animal products; (b) plants, fruits, vegetables, and soil; (c) cultural artifacts; (d) alcohol; (e) tobacco and vapes; (f) firearms and ammunition; (g) knives and cutting instruments; (h) weapons; (i) flammables and explosives; and (j) any other products or materials that may be restricted or illegal from time to time; and (2) drugs, substances, and paraphernalia, including prescription, over-the-counter, and other products and materials, which may be restricted or illegal in some jurisdictions but unrestricted and legal in others (“Drugs”). Possession or use of Drugs may result in: (1) immediate termination of Travel Services; and (2) detainment, prosecution, and incarceration by any government authority. Local laws may require you to carry evidence of medical prescriptions from a qualified physician. HAZARDOUS MATERIALS You are responsible for: (1) knowing, understanding, and complying with all applicable laws in each jurisdiction in which you travel or transit regarding hazardous materials and insecticides; and (2) confirming with your airline or other travel provider regarding your itinerary and applicable rules. All air passengers are prohibited by federal law from bringing hazardous materials aboard aircraft in their baggage or on their person. Violations can result in up to 10 years of imprisonment and significant fines under 49 U.S.C. 5124 (see https://www.govinfo.gov/ ). Examples include explosives, compressed gases, flammable fluids and solids, oxidizers, poisons, corrosives, radioactive materials, paints, lighter fluid, fireworks, tear gases, oxygen bottles, lithium batteries, and radiopharmaceuticals. Special exceptions apply for small quantities of medical and toilet articles carried in your baggage and on your person. Restrictions on hazardous materials are listed at: https://www.tsa.gov/ .Some foreign airports require treatment of passenger cabins with insecticides prior to or during flights. The U.S. Department of Transportation lists such requirements at: https://www.transportation.gov/ . LIMITATION OF LIABILITY We arrange Travel Services, which are provided and controlled by Suppliers who are separate from and independent of us. We have no management or control over Suppliers, including their staff, representatives, facilities, equipment, products, or services. Suppliers have sole responsibility and liability to you for their respective Travel Services. We have no responsibility or liability to you, and we make no representation or warranty, express or implied, regarding the value, quality, suitability, safety, or provision of Travel Services. We have no liability to you for any claim of damage or loss arising from any act or omission, negligent or willful, of any Supplier, Traveler, or other third party, including: (1) any damage to or loss of property; (2) any physical, emotional, or mental injury or death; (3) any cost, inconvenience, disruption, or delay; (4) any cancellation, bankruptcy, or cessation of operations; and (5) any misrepresentation or criminal act. We have no liability to you for any indirect, incidental, consequential, punitive, special, or exemplary damages under contract, tort, or other theory of liability, even if we become aware of the possibility of such damages. If any decision-making authority awards you damages against us in law or equity, such damages will be limited to the total commissions we collect for making your Bookings. Our entire liabilities are as stated in these Terms. All other representations and warranties—express or implied, by statute, law, or otherwise—are excluded. This clause will survive termination of these Terms. INDEMNITY You, on behalf of yourself and all minor and adult Travelers on the same Booking who reside in your household (each an “Indemnifying Party“), agree to indemnify and hold harmless Agency and its owners, directors, employees, contractors, agents, representatives, advisors, and successors and assigns from all claims, damages, and costs, including attorney’s fees and legal costs, arising from any: (1) breach of these Terms by an Indemnifying Party; or (2) act or omission, negligent or willful, by an Indemnifying Party. This clause will survive termination of these Terms. FORCE MAJEURE No failure or delay in the performance of any obligation under these Terms will be a breach if such failure or delay arises from a force majeure or any cause beyond the reasonable and foreseeable control of Agency. Force majeure includes acts of God, floods, weather conditions, fires, explosions, accidents, war or threats of war (declared or undeclared), acts of terrorism, sabotage, insurrection, riots, strikes, or civil disobedience, pandemics, epidemics, quarantines, and government interventions. Agency is not liable to you and will not provide any refunds caused by delay or non-performance under these Terms if such delay is due to any force majeure. If any Supplier is affected by a force majeure, it may, in its discretion, vary or cancel any itinerary or arrangement in relation to your travel without notice. In such case, you will remain responsible, financially and otherwise, for all alternative travel arrangements. GENERAL Amendments. These Terms may be amended only in writing by Agency. Assignment. You may not assign any right or obligation under these Terms without Agency’s prior written consent, which will not be unreasonably withheld or delayed. Waiver. No forbearance or delay in enforcing these Terms will prejudice or restrict any rights of you or Agency. No waiver of a right will operate as a waiver of any subsequent right. No right is exclusive of any other right, and each right is cumulative. Severability. If any part of these Terms is found unenforceable, that part will be enforced to the fullest extent permitted by law and the remainder of these Terms will remain fully in force. Relationship of Parties. These Terms do not create an agent relationship, partnership, joint venture, or employment relationship between or among the Parties. You have no authority to bind Agency or incur any obligation on Agency’s behalf. Discretion. While each Party acknowledges its duty of good faith and fair dealing, a Party’s discretion means it may consider its own interests without considering the effect of its decision on the other Party. Notices. Notices under these Terms will be in writing and deemed given when sent receipt confirmed to the receiving Party’s email or other address provided under these Terms for purposes of notice. Acceptance. You may confirm acceptance of these Terms in writing, digitally, or electronically, including by clickwrap, sign-in-wrap, or other active or passive electronic confirmation. Any counterparts created will constitute a single original document. Conflicts. If any conflict arises between Supplier terms and these Terms or travel documents prepared by Agency, the Supplier terms will control. If any conflict arises between these Terms and travel documents prepared by Agency, the latter will control. Interpretation. The Parties intend that: (1) headings will not be used to interpret these Terms; (2) the words “include” and “including” are without limitation; (3) no text will be construed against either Party as author; and (4) all text is conspicuous. Termination. Upon termination of these Terms, each Party’s rights and obligations will cease immediately, but termination will not affect: (1) either Party’s rights and obligations accrued but unsatisfied at termination; or (2) any provision of these Terms expressed to survive termination or by a reasonable reading of its context will survive its termination. Governing Law. These Terms are governed exclusively by the laws of Texas without regard to conflict-of-law principles of any jurisdiction. Dispute Resolution. If any dispute arises under these Terms, the Parties will use all reasonable efforts to resolve the dispute informally through direct communication. Courts. If the Parties are unable to resolve a dispute through informal discussions within 60 days of notice of dispute, any claim arising from these Terms will be resolved exclusively by the state or federal courts located in TX County, Texas, which neither Party will challenge based on forum non conveniens or similar doctrine. Equitable Relief: Either Party may seek injunctive or other equitable relief to remedy any actual or threatened breach of these Terms. Further Assurances. Each Party will perform additional acts as necessary to effect these Terms. The Parties will address together in good faith any unforeseen issues that arise from these Terms with a view to mitigating any material adverse impact on either Party. Entire Agreement. These Terms, together with any Travel Client Agreement between the Parties, represent the entire agreement and supersede all prior agreements between the Parties regarding their subject matter, written or oral, express or implied. SELLER OF TRAVEL CREDENTIALS Forward Points & Travel, LLC is an independent agency authorized to operate under Trips & Ships Luxury Travel. SELLER OF TRAVEL CREDENTIALS UNDER Trips & Ships Luxury Travel. Fla. Seller of Travel Ref. No. FL-33214 © 2024 Travel Industry Solutions