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- Canyon Spirit Train Review: My Salt Lake City to Denver Experience
What It’s Really Like to Travel Canyon Spirit from Salt Lake City to Denver Three days, two states, incredible scenery—and no, you don’t sleep on the train. I recently traveled aboard Canyon Spirit from Salt Lake City to Denver, spending three days watching the landscapes of the American West unfold outside my window. Before the trip, I had already completed Canyon Spirit’s professional training and become a Canyon Spirit TRACKS Specialist. I knew the route, accommodations, service levels and logistics. But there are some things training simply can’t teach you. Now I know what it feels like to watch Utah’s mountains transition into red-rock country, follow the Colorado River through remote canyons, and eventually climb through the Rockies toward the Continental Divide. I know what the meals are like, how the onboard Hosts add context to what you’re seeing, how dietary restrictions were handled in our group, and what you can realistically experience during the overnight stops. I also discovered that Canyon Spirit can appeal to far more than train enthusiasts. If you enjoy geology, plants, wildlife, photography, Wild West lore, history, engineering or simply beautiful landscapes, there is a lot to keep your attention. Most importantly, Canyon Spirit isn’t simply transportation between Salt Lake City and Denver. The journey is the vacation. Canyon Spirit at a Glance Route I traveled: Salt Lake City → Moab → Glenwood Springs → Denver Rail journey: Three days with two hotel overnights Where you sleep: Hotels in Moab and Glenwood Springs—not aboard the train Meals: Onboard meals, snacks and beverages included Luggage: Portage of one suitcase per guest included Transfers: Transportation between the train and included hotels is provided Experience I traveled: Signature Premier: I also toured one of the Premier Lounge cars My recommendation: If scenery is your priority, choose the complete Salt Lake City-to-Denver journey My expertise: Canyon Spirit TRACKS Specialist + firsthand experience traveling the full route What Exactly Is Canyon Spirit? Canyon Spirit is a premium, daylight-only scenic rail experience through the American West from the same organization behind the renowned Rocky Mountaineer rail journeys. “Daylight-only” is an important distinction. There are no sleeper cars. Instead, you spend the day traveling aboard the train and get off each evening to sleep in a hotel. The next morning, you return to the train and continue your journey. That means the rail schedule is designed around something very different from ordinary train transportation: seeing what’s outside. Large panoramic windows give you expansive views from your seat, while an outdoor viewing area allows you to step outside and experience the landscape without glass between you and the scenery. Onboard Hosts add another dimension by sharing stories and information about the geology, history, wildlife, railroad and communities along the route. Meanwhile, meals come to you at your seat. It’s intentionally slow travel. Why I Recommend Salt Lake City to Denver Canyon Spirit itineraries can be traveled in either direction, and shorter versions of the journey begin or end in Moab. But if scenery is one of your primary reasons for taking Canyon Spirit, I recommend traveling the complete three-day route from Salt Lake City to Denver. That’s the journey I experienced. What I particularly liked was the progression. We started among Utah’s mountains and watched the landscape transition into red-rock country. From there, we traveled through remote river canyons before the scenery gradually transformed again as we entered Colorado. Then the final day delivered the Colorado Rockies, Continental Divide and some of the most dramatic mountain scenery of the journey. Rather than seeing a collection of disconnected destinations, we got to watch the West physically change around us. And that’s something you simply don’t experience when you fly over it. Day 1: Salt Lake City to Moab Our first rail day began in Salt Lake City. It didn’t take long for me to appreciate one of scenic rail travel’s simplest pleasures: Nobody has to drive. If you’ve ever taken a Western road trip, you know the tradeoff. The scenery may be spectacular, but someone in the group has to keep their eyes on the highway. On Canyon Spirit, everyone gets the view. You can talk, photograph the scenery, listen to the Hosts, enjoy a meal or simply sit by the window and watch. As we traveled away from Salt Lake City, the landscapes began changing around us. The Hosts pointed out places along the route and shared pieces of history, geography and railroad lore that I likely would have driven past without ever knowing. By later in the day, we were entering Utah’s unmistakable red-rock country. But arriving in Moab didn’t mean our experiences were over for the day. An Evening and Morning Adventure in Moab We had time for a thrilling late-afternoon to sunset 4x4 tour experience (linked at the bottom of this page) through the red-rock landscape. After spending much of the day comfortably watching the West through a train window, suddenly we were out in the landscape itself. Afterward, we headed into town for dinner. We also incorporated an early morning visit to Arches National Park in Moab, before our afternoon train to Colorado.This gave us yet another perspective on the geology we had been traveling through. That combination is one of the things I really enjoyed about this itinerary. Canyon Spirit is slow travel, but that doesn’t necessarily mean a sedentary vacation. You can spend the day relaxing aboard the train and then get off and have an adventure. And if Moab is especially important to you, I would consider adding extra time rather than trying to fit everything into the included overnight. Additional nights can give you more opportunity for Arches, Canyonlands, off-road experiences, hiking and other activities. That’s one of the areas where I can customize the basic Canyon Spirit journey around what you actually want to experience. Day 2: Moab to Glenwood Springs The second rail day demonstrated one of Canyon Spirit’s biggest advantages over a traditional road trip. The railroad goes places the highway doesn’t. One of the highlights was Ruby Canyon, a remote stretch of red sandstone along the Colorado River. This is the kind of scenery that makes rail travel special because much of it isn’t something most travelers can simply pull over and see from a scenic overlook. I found myself thinking about the difference between driving and traveling by train. On a road trip, you’re often driving to the scenery. On Canyon Spirit, you’re traveling through it. As we continued east, we could actually watch the environment changing. The red-rock landscapes of Utah gradually gave way to Colorado, with the train continuing alongside the Colorado River and through areas including De Beque Canyon. Eventually, we arrived in Glenwood Springs for our second overnight. Soaking in Glenwood Springs Once again, the overnight stop became part of our vacation rather than simply somewhere to sleep. We had time to soak in the world-famous hot springs in Glenwood Springs. After a full day of watching the Colorado landscape pass outside our train windows, soaking in warm mineral water surrounded by mountain scenery was a pretty wonderful way to end the evening. That experience reinforced something I'd tell clients considering Canyon Spirit: Don’t automatically think of Moab and Glenwood Springs as hotel stops. They are destinations. How much you can do will depend on your particular arrival time and interests, but there can be opportunities to experience these places rather than simply checking into your room and going to sleep. Day 3: Glenwood Springs to Denver If you love mountain scenery, don’t pack away your camera on the final day. Leaving Glenwood Springs, we traveled alongside the Colorado River and through a succession of impressive Colorado landscapes. This portion of the route includes Glenwood Canyon, Gore Canyon and Byers Canyon as the train makes its way farther into the Rockies. Eventually, we reached one of the fascinating engineering highlights of the journey: the Moffat Tunnel. The approximately six-mile railroad tunnel carries the train beneath the Continental Divide. For someone interested in trains, engineering or Western history, features like this add an entirely different dimension to the journey. Later, we reached another memorable spot at Big Ten Curve, where the railroad’s alignment gives you the opportunity to see the train itself curving through the landscape. Eventually, the towering mountain scenery began transitioning toward Colorado’s Front Range and our final destination, Denver. For me, that progression is a major reason I like traveling the route from Salt Lake City toward Denver. The scenery keeps building toward that final day in the Rockies. Canyon Spirit Is About More Than Pretty Views I expected scenery. What I didn’t fully anticipate was how many different interests this trip would touch. Geology If you love geology, you could spend three days studying what’s outside the window. Mountains give way to Utah’s red-rock formations. Rivers have carved enormous canyons through the landscape. Elevations change. Rock colors change. The environment gradually transforms as you move from Utah into Colorado. Traveling at ground level makes those transitions much easier to appreciate than flying between the two cities. Plants and Wildlife The vegetation changes, too, reflecting differences in elevation and environment. And then there’s wildlife. During our trip, we spotted birds, deer, a fox, eagles and jackrabbits. We were also told that bears live around Glenwood Springs, although we did not see any during our visit. Wildlife sightings can never be guaranteed, of course, but they give you another reason to keep looking outside. Wild West Lore and History There are also stories behind the places you’re passing. If you enjoy bits of Wild West lore, local history and stories about the people and communities that developed along these transportation corridors, the Hosts add context that you would miss if you were simply driving through. Railroad History and Engineering And, of course, there are the trains. You don’t have to be a serious rail enthusiast to appreciate what it took to build railroad corridors through this terrain. Tunnels, curves, mountain passes and routes beside rivers become part of the story. The Hosts help connect these different subjects so that you’re not simply staring at an attractive canyon—you have a better understanding of what you’re actually seeing. That made the journey considerably more interesting to me. What Is It Like Onboard? We traveled in Canyon Spirit’s Signature Experience. We had preassigned reclining seats, panoramic windows and onboard Hosts throughout the journey. There is also an outdoor viewing area, which quickly became one of my favorite places to experience and photograph the scenery. But you don’t need to spend the entire day moving around the train. Much of the appeal is being able to settle into your seat and let the experience come to you. The scenery changes. The Hosts tell a story. Food arrives. Someone spots wildlife. You step outside for photographs. Then you sit down again and see what’s around the next curve. I brought plenty of ways to entertain myself. The landscape and hosts did all the work. What About the Food? The meals were another enjoyable part of the Canyon Spirit experience. Meals are served at your seat, so your dining-room view changes throughout the journey. Menus incorporate regional influences and products from businesses along the route, and onboard meals, snacks and beverages are included. I thought the food was very tasty. The portions weren’t enormous, and I actually appreciated that. We were spending much of the day sitting and enjoying the scenery, with multiple meals, snacks and beverages along the way. I found the portions appropriate for the experience. Something else impressed me even more: how the culinary team handled dietary needs. One person traveling with us was gluten-free, while another had multiple food allergies. Before meals, the chef personally met with them to discuss what they could eat and frequently created alternatives beyond what was printed on the menu. I even photographed one of the off-menu substitutions. Vegetarian choices were included on our menus as well. For vegan diets or significant allergies and dietary restrictions, I would communicate my client's needs to Canyon Spirit well in advance rather than make assumptions about what can be accommodated. We also had plenty of non-alcoholic beverage options, including non-alcoholic sparkling wine for a toast. And for my fellow Texans, I made another important discovery: They have Dr Pepper. It wasn't on the beverage menu.I asked. Where Do You Sleep—and What Happens to Your Luggage? When I tell people we spent three days traveling aboard Canyon Spirit, one of the misconceptions I encounter is that we spent three days and nights on the train. We didn't. Canyon Spirit has no sleeper cars. Because this is a daylight scenic train, you get off in the evening and sleep in a hotel. On our itinerary, that meant overnight stays in Moab and Glenwood Springs. Canyon Spirit also takes care of some of the logistics that could otherwise make a multi-day rail trip cumbersome. Transfers between the train and your included hotel are provided, including transportation back to the train when it’s time to continue the journey. Portage of one suitcase per guest is also included. You’ll want to keep whatever you need during the rail day with you, but you aren't responsible for hauling your main suitcase through each transfer yourself. These details may not sound exciting in a brochure. But once you’re actually traveling, they matter. There’s very little for you to navigate. Someone else handles the transportation, hotel transfer and primary luggage while you concentrate on enjoying the journey. Signature vs. Premier: I Got to See Both Although we traveled in Signature, I also had the opportunity as a travel advisor to tour one of Canyon Spirit’s Premier Lounge cars. That was valuable because I can now speak from firsthand experience about Signature while also having personally seen the additional space available to Premier guests. The particular Premier Lounge I toured had a piano for guest sing-alongs, giving the space a fun, social atmosphere. I also got to see an afternoon-tea menu. I didn’t personally experience Premier's afternoon tea. After seeing the menu, I admit I wish I had! Premier provides additional onboard space and amenities, but I wouldn't automatically tell every client to choose the more expensive option. I'd rather look at how you travel, how much time you expect to spend in the lounge, which amenities matter to you and the price difference for your particular departure. Having traveled Signature and toured Premier puts me in a much better position to help clients make that decision. Who Would I Recommend Canyon Spirit To? You definitely do not have to be a train enthusiast to enjoy Canyon Spirit. After experiencing it myself, I think it could be particularly appealing to travelers interested in: Spectacular landscapes and photography Geology and the natural world National parks Wildlife Wild West lore and history Railroad history and engineering Slow travel Experiencing the American West without spending days driving it I also think it can work particularly well for couples, milestone trips, multigenerational families and active older travelers. Our own experience demonstrated that the trip can balance relaxation with activity. One evening we were riding ATVs through the red rocks around Moab. Another evening we were soaking in Glenwood Springs' hot springs. In between, we were relaxing aboard a train watching some of the West’s most spectacular landscapes pass our windows. If your ideal vacation requires constant activity every minute of the day, this may not be your style. Canyon Spirit asks you to slow down. For the right traveler, that’s exactly the appeal. Make Canyon Spirit Part of a Bigger Western Vacation I also wouldn't necessarily treat Canyon Spirit as the entire vacation. We spent additional time around Salt Lake City, Park City and Deer Valley before beginning our rail journey. We experienced Arches National Park and a sunset ATV adventure in Moab, soaked in the hot springs at Glenwood Springs and finished in Denver. Depending on your interests, I may recommend adding nights at one or both ends—or along the route. And someone flying a long distance to reach Salt Lake City or return from Denver may be much happier adding a night rather than scheduling flights too tightly around the train. The train can become the backbone of a much larger Western vacation. Why My Canyon Spirit Experience Matters for My Clients I’m a Canyon Spirit TRACKS Specialist, which means I completed Canyon Spirit’s specialist training for travel professionals. But now I've also traveled the full three-day Salt Lake City-to-Denver journey myself. Those experiences give me two different kinds of knowledge. Training taught me the product. Traveling it gave me perspective. I've sat in the Signature seats. I've eaten the meals. I've watched the chef work with travelers who had dietary restrictions. I've experienced the hotel transfers and luggage handling. I've spent time at the overnight destinations. I've stood in the outdoor viewing area while the train traveled through the canyons. I've toured a Premier Lounge. I've watched the landscape change from Utah to Colorado. And I've learned which parts of the journey made me immediately reach for my camera—and which moments made me want to put it away and simply enjoy the view. Those are the details I can now use when helping my clients decide not only whether Canyon Spirit is right for them, but how to make the most of the journey. Ready to Experience Canyon Spirit? If you didn't know this kind of premium scenic rail experience existed in the United States, you're not alone. And if Canyon Spirit is already on your travel wish list, I can help you look beyond simply choosing a departure date. We can determine which route and direction make sense for you, whether Signature or Premier better fits your travel style, where you should add extra nights and what experiences you might want to incorporate before, during and after the train. I can also help you consider using airline miles or transferable credit-card points for your flights, particularly if you'd like to make the journey to Salt Lake City or home from Denver more comfortable. If scenery is your priority, my recommendation is the complete three-day journey from Salt Lake City to Denver. Come for the train, but don't be surprised if some of your favorite memories happen while watching Utah’s red rocks turn into Colorado river canyons and Rocky Mountain peaks—or after you step off the train for an adventure of your own. Ready to find out if Canyon Spirit is right for you? Contact Forward Points + Travel, and let's start planning your journey through the American West.
- Traveling With Medications & Medical Equipment: A Practical Travel Planning Guide
Whether you're taking prescription medications, traveling with injectable treatments, using a CPAP machine, or managing dietary or mobility needs, a little extra planning can make your vacation much smoother. As a travel advisor, I've found that many travelers aren't sure what questions to ask before they leave home. While your healthcare provider is the best source for medical advice, there are many travel logistics that can be planned in advance to help make your journey easier. This guide provides general travel planning information and helpful resources to consider before your next trip. It is not intended to replace medical advice. Always follow the recommendations of your healthcare provider and verify destination-specific requirements before you travel. Travel Planning Starts Earlier Than You Think If you'll be traveling with medications, medical equipment, mobility devices, or special dietary needs, mention these early in the planning process. Some accommodations and transportation options are much easier to arrange before reservations are made. Examples include: Refrigeration for temperature-sensitive medications CPAP-friendly hotel rooms and electrical needs Accessible hotel rooms and transfers Wheelchair assistance at airports Cruise accessibility and medical accommodations Food allergies or medically necessary dietary restrictions Mobility equipment or oxygen arrangements Extra time between connecting flights Your healthcare provider can advise you on your medical needs. Your travel advisor can help coordinate the travel logistics that support those needs. Before You Leave Home Schedule enough time before your trip to discuss any travel-related questions with your healthcare provider. You may want to ask about: Whether your medication schedule should change while traveling across time zones How to transport temperature-sensitive medications If medication and it's container can handle air pressure changes in flight Whether you'll need documentation for your medications or medical equipment What to do if your travel is unexpectedly delayed Any destination-specific health considerations It's much easier to address these questions before departure than while you're standing in an airport. Know Your Destination's Rules Medication laws vary around the world. Some prescription medications that are legal in the United States may have restrictions or require additional documentation in other countries. Before traveling internationally: Review the destination country's customs, health authority, or embassy website. Check current travel information from the U.S. Department of State. Carry medications in their original labeled containers unless instructed otherwise by your healthcare provider For medications without a prescription label, keep a copy of your prescription either printed or on your phoen. If you have questions about bringing a medication into another country, contact that country's embassy or consulate before you travel. Taking a few minutes to research destination requirements can help you avoid unexpected issues upon arrival. Airport & Security Tips Traveling with medications and medical supplies is common, and airport security officers are accustomed to assisting travelers with medical needs. Some general tips include: Pack medications in your carry-on luggage whenever possible. Allow a little extra time when passing through airport security. Keep medications easily accessible. Bring extra supplies in case your return trip is delayed. Review TSA guidance before your trip if you're traveling with injectable medications, medical liquids, or medical devices. Helpful Packing Ideas Depending on your travel needs, these items may make your trip more convenient: TSA-approved toiletry bag Insulated medication travel case Pill organizer Digital luggage scale Portable charger Travel document organizer Compression socks Small first-aid kit Refillable travel bottles Luggage tracker I've also created a list of travel products I frequently recommend to clients to help simplify packing and travel. Don't Forget Travel Insurance Even the best-planned trips can encounter unexpected challenges. Depending on your trip, travel insurance may help protect your investment if you experience covered trip interruptions, medical emergencies, or unexpected travel delays. If you're considering travel insurance, be sure to review the policy carefully so you understand what is and isn't covered for your specific situation. How a Travel Advisor Can Help Many people think travel advisors simply book hotels or cruises. In reality, a knowledgeable travel advisor can often help coordinate travel logistics such as: Choosing flights with fewer connections Selecting accommodations that best fit your needs Requesting accessible hotel rooms Arranging airport wheelchair assistance Coordinating private airport transfers Identifying cruise accessibility services Planning realistic sightseeing schedules Recommending travel insurance options Sharing official travel resources for your destination The earlier these conversations happen, the more options you'll typically have. Travel With Confidence Every traveler is unique. If you have medical, mobility, or dietary considerations, let your travel advisor know as early as possible. The more we know before booking, the more opportunities we have to recommend destinations, accommodations, transportation, and travel styles that help make your vacation smoother and more enjoyable. My goal is to help remove as much stress from travel as possible so you can focus on making memories—not worrying about logistics. If you're planning a trip and would like help coordinating the details, I'd be honored to help. Safe travels! Disclaimer: This article is provided for general travel planning information only and should not be considered medical or legal advice. Always consult your healthcare provider regarding your personal medical needs and verify entry requirements, medication regulations, and customs laws with official government sources before traveling.
- Experience Luxury & Adventure: CIE’s Most Marvelous Tour of the Emerald Isle
River Nore with Kilkenny Castle in the background Embark on an extraordinary journey through Ireland with CIE Tour’s Irish Supreme Tour, an exclusive 9-day, 8-night adventure that blends five-star luxury with authentic cultural experiences. From the vibrant streets of Dublin to the majestic Cliffs of Moher, this tour is designed for discerning travelers who seek elegance, history, and adventure in one seamless itinerary. Why Ireland? Ireland is a land of breathtaking landscapes, deep-rooted history, and warm hospitality. The Emerald Isle’s rolling green hills, dramatic coastlines, and ancient castles transport visitors into a storybook setting. Beyond the scenery, Ireland’s rich cultural heritage shines through its music, folklore, and friendly locals. Whether you’re exploring the bustling streets of Dublin, admiring the rugged beauty of the Wild Atlantic Way, or relaxing in a castle fit for royalty, every moment in Ireland is an experience to treasure. A Journey Through Ireland’s Most Iconic Destinations This luxury tour begins and ends in Dublin, Ireland’s capital city, where you’ll explore the legendary Book of Kells, delve into the city's rich history at the Little Museum of Dublin, and enjoy a premium whiskey tasting at the Jameson Bow St. Distillery. Venture into the serene beauty of Glendalough, a monastic settlement nestled in the Wicklow Mountains. Experience the thrill of a falconry demonstration at Russborough House, and tour the stunning Kilkenny Castle, once home to the powerful Butler family. Unparalleled Culinary Delights Savor the flavors of Ireland with exclusive dining experiences, from a gourmet tasting tour in Cork to a private cocktail demonstration at The Europe Hotel & Resort. Enjoy a meal at the award-winning Rozzers Restaurant, located in charming Killarney, and explore the vibrant food scene in Dublin at Roly’s Bistro. Enjoying Dromoland Castle's afternoon tea Luxury Accommodations Fit for Royalty Each night, relax in some of Ireland’s finest accommodations, including the historic Shelbourne Hotel, the elegant Lyrath Estate Hotel & Spa, the luxurious Hayfield Manor Hotel, and the iconic Dromoland Castle Hotel, where you’ll experience a regal stay complete with world-class dining and spa amenities. Dromoland Castle Breathtaking Landscapes & Cultural Encounters Cliffs of Moher Marvel at the Cliffs of Moher, standing 700 feet above the Atlantic Ocean. Enjoy a traditional jaunting car ride through Killarney National Park, and witness the incredible skill of Irish sheepdogs in a live demonstration. This tour also includes a scenic drive along the Ring of Kerry, offering some of the most spectacular coastal views in Ireland. What’s Included? Full daily breakfast and many meals* Transportation (Buses, shuttles & ferries) Welcome drinks with your group Free Wi-Fi on luxury coaches All entrance fees to attractions Comprehensive travel itinerary and documents *Breakfast is not included on Day 1. CIE's Welcome Gift to You Each traveler receives a complimentary gift package, including: A travel backpack A travel adapter A rain poncho A luggage strap and tags A water flask Exclusive Promotions & Savings Take advantage of special offers: Group Discounts – Gather your friends and family for a shared luxury experience. Repeat Guest Savings – Returning CIE guests enjoy exclusive perks. Solo Traveler Discounts – Experience Ireland at your own pace with savings on single accommodations. Why Book with Forward Points + Travel? By booking through Forward Points + Travel, you’ll receive VIP perks, personalized service, and expert guidance to make this Irish adventure seamless and unforgettable. I can also assist with flights through CIE Tours or help you maximize your frequent flyer miles and points to make your journey even more rewarding. Ready to explore the Emerald Isle in ultimate style? Contact us today to reserve your spot on CIE’s Irish Supreme Tour!
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- Client Terms & Conditions | Forward Travel
Client Term & Conditions TERMS AND CONDITIONS These Terms and Conditions (“Terms”) are: BETWEEN: Forward Points & Travel, LLC (“Agency,” “our,” “us,” or “we”) AND: You (“you,” “your,” “yourself,” or “Traveler”) (each a “Party” and, together, the “Parties”). The Parties agree as set out below. These Terms become effective upon: (1) your written, digital, or electronic signature; or (2) your delivery of payment authorization to us. The Terms will terminate upon completion of your Trip or until terminated earlier in writing by you or us. These Terms are subject to change at any time, without prior written notice. The effective version of these Terms is located at https://www.forwardpointsandtravel.com/clientterms . DEFINITIONS “Booking” means a reservation made by Agency regarding your Trip. “Supplier” means a party who provides Travel Services to Travelers. “Traveler” means you and each traveler on the same Booking. “Travel Services” means travel products and services provided to Travelers by Suppliers, including air, land, or water transportation, lodging, auto rentals, tours, excursions, entertainment, food and drink services, and similar products and services. “Trip” means the composite of all Travel Services, for which Agency makes Bookings. “Trip Plan” means the documentation we provide to you with details and pricing regarding your Trip. TRAVELERS You will: (1) carefully read and understand these Terms, your Trip Plan, and all correspondence between you and us regarding your Trip; (2) contact us to arrange your Trip Plan sufficiently prior to travel dates to ensure availability, avoid late-Booking fees, and avoid fare increases; (3) confirm your written acceptance of your Trip Plan; (4) make all deposits and payments per the schedules and dates set out in your Trip Plan; (5) review, remain aware, and remain updated regarding travel warnings relating to your Trip by accessing the U.S. governmental travel advisory sites set out in these Terms; and (6) fully comply with the obligations to which you agree in these Terms. You warrant that you are 18 years of age or older and have authority to sign and accept these Terms on behalf of all minor and adult Travelers on the same Booking who reside in your household. If you do not understand any part of these Terms, please contact us in writing as soon as possible. SUPPLIERS Suppliers are independent of Agency, managed separately, who provide Travel Services to you. Suppliers are not subject to Agency’s control—they are not employees, agents, representatives, or affiliates of Agency. Agency is not responsible for any Supplier’s breach of contract, failure to comply with any laws, or willful or negligent acts, errors, or omissions, which may result in delays, inconvenience, damage, loss, costs, injury, or death to Travelers or companions. Suppliers operate under their own terms, conditions, which are separate from these Terms. All documentation, receipts, confirmations, and tickets issued are subject to the terms and conditions specified by each Supplier. Your travel documentation identifies each Supplier responsible for providing your Travel Services. By paying for Travel Services, you consent to the use of those Suppliers. Please read Supplier terms and conditions carefully—you are responsible for understanding and complying with the terms imposed by each Supplier, including: (1) payment of all amounts when due; and (2) rules and restrictions regarding the availability and use of Travel Services. You understand that any violation of Supplier terms may result in denied access to Travel Services, cancellation of reservations, and forfeiture of any amounts paid by you. If such violation results in costs to Agency, you agree to promptly reimburse Agency for all such costs. Suppliers may require you to sign a liability waiver prior to participating in their Travel Services. If a Supplier declares bankruptcy, it may not be obligated to transport you or to provide refunds. Following bankruptcy, Suppliers may continue to provide all or some Travel Services or they may stop operations. In such case, other Suppliers may, but are not required to, provide alternative travel services to you. Agency is not permitted to provide refunds to you for Suppliers who have declared bankruptcy. Agency has no special knowledge about the financial condition of any Supplier. Agency has no liability for recommending a Trip credit or a refund. All Supplier promotions, incentives, prices, and offers are subject to Supplier availability, which may change at any time without notice. TRAVEL RISK & INSURANCE You understand and accept the inherent risks of choosing to travel. We recommend that you purchase comprehensive travel insurance to cover each Traveler. If you have not received a travel insurance quote from us, please request one as soon as possible. If you decline to purchase travel insurance, you assume all risk and financial responsibility relating to your Trip, including: (1) travel changes, interruptions, or cancellations; (2) baggage delays or loss; (3) travel supplier defaults; (4) medical costs; (5) accidents and emergencies; and (6) any other loss, cost, injury, or death that may arise. Travel insurance covers matters expressly included in each policy. You understand that insurance policies may exclude coverage relating to certain matters, including: (1) pre-existing medical conditions; (2) trip interruptions relating to any pandemic or epidemic; and (3) risk locations and activities. You hold us harmless if an insurance provider denies any of your claims for any reason. This clause will survive termination of these Terms. PERSONAL INFORMATION You understand that, as part of Booking any Travel Services, your personal information may be conveyed to Agency, Suppliers, and other third-party providers to accommodate your travel, and you consent to the use of your personal information by these parties. Such personal information may include birth dates, passport numbers, travel dates, occupation, frequent flyer information, bank accounts, credit cards, and other information needed to secure travel arrangements. Agency has no liability regarding: (1) the distribution of your information to any Supplier or other third party, including any CRM or other technology platform outside our control; or (2) any third party’s failure to protect your personal information. You authorize Agency to keep your personal information for as long as needed to provide Bookings and for a reasonable period thereafter for Agency’s legal or business purposes. PRICING & INCLUSIONS Quoted prices are based on the precise inclusions we provide to you in the Trip Plan. Unless specifically itemized on the Trip Plan, prices do not include other travel costs, fees, or taxes, including: (1) airports, ports, stations, security, agriculture, customs, immigration, visas, passports, or any other government-imposed fees or taxes; or (2) meals, beverages, alcohol, minibars, entertainment, seat assignments, upgrades, excursions, hospitality, gratuities, copies, telecommunications, energy, laundry, cleaning, bedding, parking, valet, insurance, taxis, transfers, porterage, departures, travel segments, health, medical treatment or tests, vaccinations, pharmaceuticals, or any other personal charges. All Supplier prices and availability are subject to change without prior notice until you make full payment of deposits and other amounts due, as agreed in your Trip Plan. However, even following your full payment, you agree to pay additional fees that may arise for variable matters beyond our control, including fuel and other surcharges. Agency has no responsibility for: (1) Supplier price changes or variable fees; (2) currency exchange fluctuations; or (3) fees or surcharges relating to foreign-currency transactions. We reserve the right at any time for any reason to correct errors or omissions regarding prices, to re-invoice you at corrected prices, or to take any other corrective measures regarding your Bookings. PAYMENT You agree to make full payment of deposits and other amounts due as agreed in your Trip Plan. If you do not make full payment of any deposit or other amount by its due date: (1) Suppliers may impose price increases, fees, or penalties; (2) Suppliers may cancel your Bookings in whole or part; (3) Agency may cancel your Bookings in whole or part; and (4) your previous deposits and other amounts paid may be NON-REFUNDABLE under Supplier terms. You are solely responsible, and Agency has no responsibility or liability, for consequences relating to your late or non-payment. If you request re-Booking, Agency will assist you with obtaining any refunds due to re-Booking Trips (e.g., using future cruise credits). However, Agency may, in its discretion, charge a NON-REFUNDABLE fee for re-Bookings. Your payments in currency other than U.S. Dollars will be converted at then-current exchange rates. Agency payments to Suppliers will be converted at then-current exchange rates between U.S. Dollars and the currency in Supplier’s country. CREDIT & DEBIT CARDS By submitting your credit or debit card (“Card”) to us, you confirm that: (1) you are an authorized user of that Card; (2) you authorize us, or our agents, to charge your Card for payments on due dates agreed in your Trip Plan; and (3) you authorize us, or our agents, to credit to your Card any amounts charged in error. You are responsible for all costs, including costs of recovery, relating to the following: (1) if you provide to us an incorrect Card number; (2) if our valid charges to your Card are declined; (3) if your Card has insufficient funds on payment dates agreed in your Trip Plan; and (4) if your Card account is closed or expires before you pay all amounts agreed in your Trip Plan. In any such event, you agree we have a right to suspend or cancel any Booking, and we have no obligation to refund amounts paid by you if we suspend or cancel any Booking. CHARGEBACKS You agree not to initiate, and you waive any right to pursue, any credit- or debit-card chargeback, reverse-charge, refund, or recollection (collectively, “Chargeback”) for any reason, including delay, cancellation, refusal of entry, exit, or transit, force majeure event, Food Allergies, provision or non-provision of Travel Services, Supplier price changes, fees, or penalties, or any other matter relating to your Trip, except in the case of fraud. Even in the case of fraud, before initiating any Chargeback, you agree to first address the matter directly with us in writing to give us a reasonable time to investigate the matter and respond to you. If you initiate a Chargeback relating to any amount we validly charge to your Card without our prior written authorization, you agree to pay us for all fees and costs, including attorney’s fees and legal expenses, we incur to dispute and respond to that Chargeback. This clause will survive termination of these Terms. CHANGES, CANCELLATIONS, REFUNDS You agree to comply with Supplier terms relating to change or cancellation of Bookings. Supplier terms may not allow refunds if you change, cancel, partially use, or do not use Travel Services for any reason, including actual, threatened, or fear of potential health matters, pandemics, epidemics, weather conditions, terrorism, political unrest, or similar circumstances. If you change or cancel a Booking, you may be subject to: Agency fees of USD 25; and Supplier fees, charges, or penalties. If you have any claim for refund or adjustment regarding your travel, you will deliver it to Agency in writing, including full details and documentation regarding the background, rationale, and proof of payment. This clause will survive termination of these Terms. NO SHOWS Failure to travel or show up for any Booking is considered a “no show.” No show penalties will equal amounts up to the entire cost of travel, subject to terms and condition of Suppliers and Agency. ACCOMMODATIONS Hotel accommodation is subject to availability at the time of reservation. Some hotels require NON-REFUNDABLE and NON-TRANSFERABLE deposits to guarantee a Booking. In such cases, Agency will notify you regarding the NON-REFUNDABLE pre-payment for that portion of your travel. Amenities including air conditioning, elevators, bed size, connecting or adjacent rooms, handicap accessibility, restaurants, bars, fitness facilities, pools, and spas are not guaranteed at all properties and are not guaranteed to be operational or available during your stay. Refunds regarding amenities are the responsibility of the hotel. AIR TRAVEL Suppliers may require tickets to be paid in full at the time of Booking. Airline tickets, once purchased, may be NON-REFUNDABLE and NON-TRANSFERABLE, subject to Supplier terms and conditions. Most airlines consider a name-change to be a cancellation. Domestic flight requirements may differ from international flight requirements. Seat assignments are based on availability at the time of selection and payment. Airlines may change seat assignments and aircraft or address other operational matters at any time. Agency cannot guarantee seats in specific locations or next to each other. Airline seat assignments, baggage, carry-ons, meals, drinks, and other services may be subject to additional fees. You are responsible for: (1) confirming in advance airline rules and availability of such services and baggage allowances; and (2) paying all related fees. Agency is not responsible for any: (1) fees imposed by airlines for services; (2) changes to seat assignments after selection and payment; (3) loss, injury, accident, error, or omission that may occur, including schedule changes, delays, cancellations, and expenses due to weather conditions, airline operations, or equipment repair or failure; or (4) other matters beyond Agency’s control. You agree to comply with safety guidelines of all airlines and hold Agency harmless from any liability due to airline rules and operations. TRAVELER CONDUCT You are responsible for: (1) any damage or loss caused by your acts, errors, or omissions; and (2) full payment for any such damage or loss directly to any Supplier or other third party. Agency is not responsible for any costs relating to: (1) Traveler conduct; or (2) Traveler removal from any Travel Services, in whole or part, whether based on Traveler negligence, willful misconduct, or otherwise. You agree not to hold Agency, its owners, directors, employees, agents, or representatives accountable for any claims arising from Traveler acts, errors, or omissions. Any Authorized Party may, in its discretion, refuse you any Travel Service, require you to leave any Travel Service, or require you to disembark any mode of transportation if the Authorized Party reasonably believes: (1) you are a danger to yourself or any other participant; (2) you have engaged in, are engaged in, or are threatening to engage in behavior that is socially disruptive, verbally abusive, physically abusive, obnoxious, harassing, discriminatory, obscene, or any other behavior that may adversely affect the safety, security, comfort, enjoyment, or well-being of any other participant, any Authorized Party, or any third party; or (3) you do not follow any rule, procedure, or instruction of an Authorized Party. If you are subject to any such determination of an Authorized Party: (1) you may be left at any location, city, port, or place any mode of transport stops; (2) you will be solely responsible for all costs relating to your subsequent subsistence, accommodation, and transportation; (3) you will forego any right to any refund, in whole or part, of any fees paid by you for any Travel Services; and (4) no Authorized Party will have any direct or indirect liability of any kind relating to Traveler acts, errors, or omissions. “Authorized Party” means any Supplier, including its owners, directors, employees, agents, and representatives, who provides to you Travel Services or related goods or services, including any ship operator, ship captain, tour operator, tour director, group leader, or crew member. DISABILITIES & SPECIAL NEEDS If you have disabilities or special needs that may require non-emergency special services, additional support, or disability accommodations, please advise Agency in advance of Booking. Airlines and other Suppliers may impose charges for additional baggage and may have size restrictions for wheelchairs they can accommodate. If you are unable to use your own wheelchairs, mobility devices, or other medical equipment or devices, rentals may be available, potentially subject to additional charges. If you travel with a service or emotional support animal, Suppliers may require advance arrangements and documentation regarding the animal’s health, training, and related factors. Countries outside the United States and Canada often apply different laws, rules, regulations, standards, and accommodations for persons with disabilities or special needs. Travel destinations may have limited medical facilities, limited availability of prescription medications, and limited means to accommodate your disability or special needs. Please consult your health provider prior to planning or Booking your travel. Agency will make all reasonable efforts to request assistance or arrange for appropriate services or equipment regarding Traveler disabilities or special needs. However, Agency is not responsible for the failure of Suppliers to meet Traveler needs and expectations. FOOD ALLERGIES If you have food allergies or any similar conditions that may cause you harm during your travel (“Food Allergies”), please advise Agency in advance of Booking. If any Traveler has Food Allergies, each such Traveler: (1) acknowledges the possibility of an elevated risk of reactions, delays, or disruption during travel; and (2) has sole responsibility for his or her Food Allergies and for performing all due diligence relating to such Food Allergies prior to, during, and following travel. RISK ACTIVITY If you engage in any activity that may involve any risk of harm to your own or another person’s health or well-being, damage to property, or costs relating to such activity (collectively, “Risk Activity”), you are solely responsible for your decision to engage in, and your involvement with, such Risk Activity. You assume all risks, costs, losses, liabilities, and claims relating to any Risk Activity. You will not pursue any claim against Agency, and you release Agency from all liabilities, relating to any Risk Activity. Risk Activity includes any activity, or travel to any location, which can reasonably be regarded as inherently dangerous, hazardous, or otherwise having the potential to result in: (1) the damage to or loss of any property; or (2) the injury, disability, illness, or death of any person. ILLNESS & INJURY If you become ill or injured during a Trip, you will bear all responsibility for your well-being and treatment, if required.In such case, you will be responsible for all costs, planning, and logistics regarding alternative travel arrangements.You will not cause a delay or interruption regarding any Trip or otherwise burden other Travelers.You release Agency, Suppliers, and other Travelers from any liability relating to your illness, injury, missed flights or connections, travel delays, or unused Bookings. BAGGAGE & PERSONAL ITEMS You are solely responsible at all times for your baggage and personal items, including items acquired during your travel. Agency is not responsible for any damage, loss, delays, or other matters relating to such baggage and personal items. PASSPORTS, VISAS, MEDICAL DOCUMENTATION You are responsible for: (1) determining in advance all documents needed to enter, exit, or transit any jurisdiction, including passports, visas, and medical and other required documentation; (2) acquiring all such documentation; (3) ensuring all such documentation is current and in your possession; and (4) remaining familiar with and understanding the rules governing travel in each jurisdiction on your itinerary. Agency is not responsible for: (1) your failure to update or possess passports, visas, or medical or other documentation that may be required to enter, exit, or transit any jurisdiction; or (2) determining the validity of your passport, visa, or medical or other documentation required by any jurisdiction. NO REFUND will be issued for any costs or losses incurred as a result of Traveler’s failure to obtain or possess any passport, visa, or medical or other documentation required by any third party. Refusal of entry, exit, or transit by any third party will not be a justification for cancellation or refund regarding Travel Services. All U.S. citizens traveling to or from any international destination must have a valid passport, which must be valid for at least six months beyond Traveler’s date of return. Minor Travelers (age 17 and under) traveling without an adult, with a single parent, or with a non-parent adult may be required to carry additional authorizations and documentation. Travelers are responsible for, and Agency has no responsibility relating to, such authorizations or documentation. TRAVELER IDENTIFICATION & PROOF OF CITIZENSHIP The Transportation Security Administration (TSA) requires all airline passengers to provide: (1) Secure Flight Passenger Data (SFPD); (2) full name as it appears on government-issued identification; (3) date of birth; (4) gender; and (5) redress number (if available). The names of Travelers on all reservations and travel documents must match the name as it appears on that Traveler’s government-issued identification. Traveler is responsible for any fees and expenses that may be incurred due to an incorrect name or the denial of travel resulting from incorrect or non-matching information. Updated information regarding security measures and air travel requirements are available at https://www.tsa.gov/ . We strongly recommend that Travelers review this website well before travel. CRIMINAL RECORDS Jurisdictions may restrict entry for persons with criminal records. You are responsible for understanding all destination entry laws and for knowing if you or anyone in your party has a criminal record. Agency does not inquire into Traveler criminal records in the interests of privacy. PANDEMICS, EPIDEMICS, AND TRAVEL ADVISORIES You are solely responsible for being aware of any compliance with any restrictions relating to pandemics, epidemics, and other travel advisories. You warrant that you have reviewed, understand, and will continually check U.S. Center for Disease Control (“CDC”) and U.S. Department of State travel advisories, notices, warnings, restrictions, and rules, including those regarding pandemics, epidemics, and other health threats, which can be navigated via the following links: (1) CDC https://www.cdc.gov/ ; (2) U.S. Department of State https://www.state.gov/ . Government notices and policies may change before your travel, during your travel, and after you return from travel. You are aware that certain countries, including the United States, may require testing and quarantine upon entering the country, as well as testing and quarantine upon returning to the United States or your country of residence. You understand destination countries may have limited availability of tests required for return to the United States. Screening procedures and restrictions may take place at airports and in public areas. Restrictions may include mandatory face coverings and temperature checks in airports, hotels, cruise ships, trains, or other means of transport. If you fail to comply with current regulations or provide any required testing results or documentation, you may be denied boarding, entry, or return to the United States or your country of residence. RESTRICTED PRODUCTS & MATERIALS You are responsible for knowing, understanding, and complying with applicable laws in each jurisdiction in which you travel or transit regarding possession and use of: (1) restricted or illegal products and materials, including: (a) animals and animal products; (b) plants, fruits, vegetables, and soil; (c) cultural artifacts; (d) alcohol; (e) tobacco and vapes; (f) firearms and ammunition; (g) knives and cutting instruments; (h) weapons; (i) flammables and explosives; and (j) any other products or materials that may be restricted or illegal from time to time; and (2) drugs, substances, and paraphernalia, including prescription, over-the-counter, and other products and materials, which may be restricted or illegal in some jurisdictions but unrestricted and legal in others (“Drugs”). Possession or use of Drugs may result in: (1) immediate termination of Travel Services; and (2) detainment, prosecution, and incarceration by any government authority. Local laws may require you to carry evidence of medical prescriptions from a qualified physician. HAZARDOUS MATERIALS You are responsible for: (1) knowing, understanding, and complying with all applicable laws in each jurisdiction in which you travel or transit regarding hazardous materials and insecticides; and (2) confirming with your airline or other travel provider regarding your itinerary and applicable rules. All air passengers are prohibited by federal law from bringing hazardous materials aboard aircraft in their baggage or on their person. Violations can result in up to 10 years of imprisonment and significant fines under 49 U.S.C. 5124 (see https://www.govinfo.gov/ ). Examples include explosives, compressed gases, flammable fluids and solids, oxidizers, poisons, corrosives, radioactive materials, paints, lighter fluid, fireworks, tear gases, oxygen bottles, lithium batteries, and radiopharmaceuticals. Special exceptions apply for small quantities of medical and toilet articles carried in your baggage and on your person. Restrictions on hazardous materials are listed at: https://www.tsa.gov/ .Some foreign airports require treatment of passenger cabins with insecticides prior to or during flights. The U.S. Department of Transportation lists such requirements at: https://www.transportation.gov/ . LIMITATION OF LIABILITY We arrange Travel Services, which are provided and controlled by Suppliers who are separate from and independent of us. We have no management or control over Suppliers, including their staff, representatives, facilities, equipment, products, or services. Suppliers have sole responsibility and liability to you for their respective Travel Services. We have no responsibility or liability to you, and we make no representation or warranty, express or implied, regarding the value, quality, suitability, safety, or provision of Travel Services. We have no liability to you for any claim of damage or loss arising from any act or omission, negligent or willful, of any Supplier, Traveler, or other third party, including: (1) any damage to or loss of property; (2) any physical, emotional, or mental injury or death; (3) any cost, inconvenience, disruption, or delay; (4) any cancellation, bankruptcy, or cessation of operations; and (5) any misrepresentation or criminal act. We have no liability to you for any indirect, incidental, consequential, punitive, special, or exemplary damages under contract, tort, or other theory of liability, even if we become aware of the possibility of such damages. If any decision-making authority awards you damages against us in law or equity, such damages will be limited to the total commissions we collect for making your Bookings. Our entire liabilities are as stated in these Terms. All other representations and warranties—express or implied, by statute, law, or otherwise—are excluded. This clause will survive termination of these Terms. INDEMNITY You, on behalf of yourself and all minor and adult Travelers on the same Booking who reside in your household (each an “Indemnifying Party“), agree to indemnify and hold harmless Agency and its owners, directors, employees, contractors, agents, representatives, advisors, and successors and assigns from all claims, damages, and costs, including attorney’s fees and legal costs, arising from any: (1) breach of these Terms by an Indemnifying Party; or (2) act or omission, negligent or willful, by an Indemnifying Party. This clause will survive termination of these Terms. FORCE MAJEURE No failure or delay in the performance of any obligation under these Terms will be a breach if such failure or delay arises from a force majeure or any cause beyond the reasonable and foreseeable control of Agency. Force majeure includes acts of God, floods, weather conditions, fires, explosions, accidents, war or threats of war (declared or undeclared), acts of terrorism, sabotage, insurrection, riots, strikes, or civil disobedience, pandemics, epidemics, quarantines, and government interventions. Agency is not liable to you and will not provide any refunds caused by delay or non-performance under these Terms if such delay is due to any force majeure. If any Supplier is affected by a force majeure, it may, in its discretion, vary or cancel any itinerary or arrangement in relation to your travel without notice. In such case, you will remain responsible, financially and otherwise, for all alternative travel arrangements. GENERAL Amendments. These Terms may be amended only in writing by Agency. Assignment. You may not assign any right or obligation under these Terms without Agency’s prior written consent, which will not be unreasonably withheld or delayed. Waiver. No forbearance or delay in enforcing these Terms will prejudice or restrict any rights of you or Agency. No waiver of a right will operate as a waiver of any subsequent right. No right is exclusive of any other right, and each right is cumulative. Severability. If any part of these Terms is found unenforceable, that part will be enforced to the fullest extent permitted by law and the remainder of these Terms will remain fully in force. Relationship of Parties. These Terms do not create an agent relationship, partnership, joint venture, or employment relationship between or among the Parties. You have no authority to bind Agency or incur any obligation on Agency’s behalf. Discretion. While each Party acknowledges its duty of good faith and fair dealing, a Party’s discretion means it may consider its own interests without considering the effect of its decision on the other Party. Notices. Notices under these Terms will be in writing and deemed given when sent receipt confirmed to the receiving Party’s email or other address provided under these Terms for purposes of notice. Acceptance. You may confirm acceptance of these Terms in writing, digitally, or electronically, including by clickwrap, sign-in-wrap, or other active or passive electronic confirmation. Any counterparts created will constitute a single original document. Conflicts. If any conflict arises between Supplier terms and these Terms or travel documents prepared by Agency, the Supplier terms will control. If any conflict arises between these Terms and travel documents prepared by Agency, the latter will control. Interpretation. The Parties intend that: (1) headings will not be used to interpret these Terms; (2) the words “include” and “including” are without limitation; (3) no text will be construed against either Party as author; and (4) all text is conspicuous. Termination. Upon termination of these Terms, each Party’s rights and obligations will cease immediately, but termination will not affect: (1) either Party’s rights and obligations accrued but unsatisfied at termination; or (2) any provision of these Terms expressed to survive termination or by a reasonable reading of its context will survive its termination. Governing Law. These Terms are governed exclusively by the laws of Texas without regard to conflict-of-law principles of any jurisdiction. Dispute Resolution. If any dispute arises under these Terms, the Parties will use all reasonable efforts to resolve the dispute informally through direct communication. Courts. If the Parties are unable to resolve a dispute through informal discussions within 60 days of notice of dispute, any claim arising from these Terms will be resolved exclusively by the state or federal courts located in TX County, Texas, which neither Party will challenge based on forum non conveniens or similar doctrine. Equitable Relief: Either Party may seek injunctive or other equitable relief to remedy any actual or threatened breach of these Terms. Further Assurances. Each Party will perform additional acts as necessary to effect these Terms. The Parties will address together in good faith any unforeseen issues that arise from these Terms with a view to mitigating any material adverse impact on either Party. Entire Agreement. These Terms, together with any Travel Client Agreement between the Parties, represent the entire agreement and supersede all prior agreements between the Parties regarding their subject matter, written or oral, express or implied. SELLER OF TRAVEL CREDENTIALS Forward Points & Travel, LLC is an independent agency authorized to operate under Trips & Ships Luxury Travel. SELLER OF TRAVEL CREDENTIALS UNDER Trips & Ships Luxury Travel. Fla. Seller of Travel Ref. No. FL-33214 © 2024 Travel Industry Solutions
- Terms of Use | Forward Travel
Terms of Use WEBSITE TERMS OF USE PLEASE READ THESE TERMS CAREFULLY. TERMS ARE BINDING ON USERS OF https://www.forwardpointsandtravel.com AND SERVICES ACCESSIBLE THROUGH IT. Introduction These Terms of Use (“Terms”) apply to any user of the website located at https://www.forwardpointsandtravel.com , including its sub-domains, mobile-optimized versions, and any products or services accessible through it (collectively, the “Website”). The Website is owned and operated by Forward Points & Travel, LLC, a company registered in Texas, USA (“Company,” “we,” “our,” or “us”). These Terms set out a legally binding agreement between you as a user of the Website (“User,” “you,” or “your”) and Company. If you do not want to be bound by these Terms, then do not use the Website. If you use the Website on behalf of any entity, organization, or company (collectively, “Organization”): (1) you declare you are an authorized representative of that Organization with the authority to bind the Organization to these Terms; and (2) you and the Organization agree to be bound by these Terms. In these Terms, “you” refers to the Organization, you, and any other individual using the Website on behalf of the Organization. All other terms, policies, disclosures, disclaimers, and other provisions we may post on the Website from time to time are a part of these Terms. Users Under 18 If you are under the age of 18, you are prohibited from using the Website. If you use the Website, you represent that you are over 18 years of age. Acceptance of Terms Each time you use or access the Website, including webpages contained or hyperlinked therein, you expressly confirm your agreement to these Terms. We reserve the right to modify, suspend, or discontinue the Website and at any time for any reason, in part or whole, with or without notice to you. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuance of the Website. The Website may contain typographical errors, inaccuracies, inconsistencies, or omissions, which we reserve the right to correct, change, or update at any time for any reason, with or without notice to you. Authorization You represent, warrant, and covenant that: (1) you have full power and authority to accept, to grant all authorizations, and to perform all obligations under these Terms; (2) you will use the Website for individual purposes; and (3) the address you provide when registering is your address of record. You will not allow any other person to use your login information to access the Website. If you become aware of any unauthorized use of your account or login information, you will immediately notify us at renee@forwardpointsandtravel.com . Term and Termination These Terms become effective on the date of: (1) your initial use of the Website; or (2) your initial access to any services accessible via the Website. The term of these Terms will continue until terminated by us in writing. The term will be renewed each time you access or use the Website following any updates we post from time to time. We may suspend or terminate these Terms and your use of or access to the Website in our sole discretion, at any time, for any reason, with or without prior notice to you, including without limitation if you engage in any conduct prohibited by these Terms, or if you otherwise violate any provision of these Terms. Immediately upon such termination, you will cease all use of or access to the Website and its contents. Website Content The Website represents a company providing travel advisory services to the general public and/or organizations utilizing the services of a travel advisor. Website Availability We will use commercially reasonable efforts to keep the Website operational continuously. We may carry out maintenance on the Website as we deem necessary at any time for any reason, with or without notice to you. Such maintenance may impact your use of the Website. Account Registration In order to use some or all of the functionalities of the Website, you may be required to login to the Website. At the time of registration, you may be asked to provide personal information such as name, address, phone number, email address, username, password, and other personal information. Username and Password To use certain functionality of the Website, you will setup login information, including choosing a username and password. Your username will not be misleading and will comply with the content rules set out in these Terms. You will not use your account or username for or in connection with the impersonation of any third party. You are responsible to maintain the confidentiality of your password. You are responsible for all use of the Website via your login, whether authorized or unauthorized by you. You will notify us at renee@forwardpointsandtravel.com if you have reason to believe your account is no longer secure for any reason (for example, in the event of a loss, theft, unauthorized disclosure, or use of your password). You are responsible for any activity and content on the account arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such failure. Login information and other personally identifiable information that we may collect is subject to the terms of our Privacy Policy https://www.forwardpointsandtravel.com . Electronic Signature You agree that: (1) your electronic signature; (2) your click of an applicable button; (3) your check of an applicable box; or (4) any similar electronic confirmation by you via the Website is the legal equivalent of your physical ink signature to confirm your agreement and consent. Electronic Communications You agree to receive electronic communications from the Website. Such electronic communications may include without limitation any notices, disclosures, or other information we may provide to you regarding the Website. You accept that the electronic documents, files, and records regarding the Website are reasonable and proper notice for purposes of compliance with applicable laws, rules, or regulations. You agree that such electronic communications fully satisfy any requirement that communications be provided to you in writing. We reserve the right, in our sole discretion at any time, to require your physical ink signature on any documents relating to the Website. User Responsibility You are solely responsible for your use of the Website, which is subject to all applicable local, state, and federal laws and regulations. You agree: Not to violate these Terms or allow, encourage, or facilitate others to do the same; Not to access the Website using a third party’s account without the express consent of the account holder; Not to use the Website or take any related action that is unlawful, illegal, fraudulent, or harmful; Not to copy any content for republication in print or online; Not to infringe copyrights or other rights relating to content on the Website; Not to plagiarize or infringe the intellectual property rights or privacy rights of any third party; Not to obscure or edit any copyright, trademark, or other proprietary rights notice or mark appearing on the Website; Not to create copies or derivate works of the Website or any part thereof; Not to create reviews or blog entries for or with any purpose or intent that does not in good faith comport with the purpose or spirit of the Website; Not to interfere with another person’s use and enjoyment of the Website or another entity’s use and enjoyment of the Website; Not to disturb the normal flow of services provided through the Website; Not to use data collected from the Website to contact any third party or engage in any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing, and direct mailing); Not to collect, receive, transfer, or disseminate any personally identifiable information of any person without consent from title holder; Not to attempt to gain unauthorized access to other computer systems from or through the Website; Not to create a link from the Website to another website or document without Company’s prior written consent; Not to disrupt, interfere with, or otherwise harm or violate the security of the Website, or any services, system restores, accounts, passwords, servers, or networks connected to or accessible through the Website or any affiliated or linked website; Not to use the Website or take any related action that causes, or may cause, damage to the Website or impairment of the performance, availability, or accessibility of the Website; Not to upload or transmit viruses or other harmful, disruptive, or destructive files; Not to use the Website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software; Not to conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to the Website without the express written consent of Company; Not to access or otherwise interact with the Website using any robot, spider, or other automated means; Not to reverse engineer, decompile, or extract the Website’s source code; and Not to pretend to be or misrepresent any affiliation with any legal entity or third party. In addition to the above, unless specifically endorsed or approved by the Website, the following uses and activities relating to the Website are prohibited: Criminal or tortuous activity, including child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, copyright infringement, patent infringement, or theft of trade secrets; Transmitting chain letters, spam, or junk email; Interfering with, disrupting, or creating an undue burden on the Website or the networks or services connected or linked thereto; Using any information obtained from the Website to harass, abuse, or harm another person; Attempting to bypass any measures of the Website (or products or services accessible through the Website) designed to prevent or restrict access; Harassing, annoying, intimidating or threatening any officer, employee, contractor, agent, affiliate, partner, customer, or supplier of Company; Using the Website in any manner inconsistent with these Terms and applicable laws and regulations. If you violate any of the above provisions, we may terminate your use of and access to the Website. Third-Party Websites The Website includes hyperlinks to other websites, products, services, and content owned and operated by third parties. We have no control over any third-party website or contents. Your engagement with any third party is voluntary, at your own risk, and solely between you and that third party. We bear no responsibility or liability for any loss or damage incurred as the result of your activities with third-party affiliates or advertisers on the Website. We strongly encourage you to independently verify any representation or warranty made by any third party regarding its own products and services. The Website may provide tools allowing you to link your account on the Website with an account of a third-party service. If you use these tools, you agree that we may transfer your user information to that third party. Ownership Nothing in these Terms or on the Website will be construed as intent to grant to you any interest in the Website, in part or whole, or any content on the Website. Content and materials included on the Website, is copyrighted and protected under U.S. law, including without limitation images, photographs, graphics, texts, forms, lists, charts, guidelines, data, logos, code, icons, videos, audio, and other content, all of which is the property of, is licensed to, or is otherwise duly available to Company, its affiliates, its licensors, or a third-party copyright holder. You agree that any infringing use or exploitation of copyrighted content on the Website may cause us, our affiliates, licensors, or content providers irreparable injury, which may not be remedied solely at law, and therefore our affiliates, licensors, or content providers may seek remedy for breach of these Terms, either in equity or through injunctive or other equitable relief. Digital Millennium Copyright Act (DMCA) We respect the intellectual property rights of others. We take seriously claims of copyright infringement and respond expeditiously to notices regarding such matters. If you are a copyright owner or authorized to act on behalf of a copyright owner, you may report claims of copyright infringement to us by sending a DMCA notice of alleged infringement, as follows: Identification, including a description, of the copyrighted work you are claiming has been infringed. If you are claiming infringement of multiple works you may provide a representative list. The location of the allegedly infringing material, including identification of URL where the allegedly infringing material is accessible or the exact location where the infringing material may be found. A statement that you have a good-faith belief that the use is not authorized by the copyright owner or other intellectual property rights owner, by its agent, or by law. A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner’s behalf. Your company affiliation, if applicable, your mailing address, telephone number, and email address. Your full legal name and your electronic or physical signature. For your notice to be valid, you must comply with all requirements above. Please send your notice to renee@forwardpointsandtravel.com . Upon receipt of your DCMA notice above, we will: (1) expeditiously remove or disable access to the infringing material; and (2) promptly notify the copyright holder that originally uploaded or copied material has been removed or access denied. 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You agree to provide Company with all necessary information, materials, and approval, and render all reasonable assistance and cooperation necessary to facilitate operation of the Website and enforcement of these Terms. Notices. Notices under these Terms will be in writing—if to Company, sent via email to renee@forwardpointsandtravel.com , and if to you, sent to the email address you have provided to us—effective upon the date sent. Dispute Resolution: If any dispute arises under these Terms, the parties will use all reasonable efforts to resolve the dispute informally through direct communication. Governing Law. These Terms are governed exclusively by the laws of the Texas. Entire Agreement. These Terms are the entire agreement between the parties and supersede all prior agreements regarding their subject matter. In the event of any inconsistency between these Terms and any other terms, policies, disclaimers, and other provisions we may post on the Website from time to time, these Terms will control. Contact If you have any questions or comments regarding the Website, please contact us at renee@forwardpointsandtravel.com . © 2023 Travel Industry Solutions
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Make your milestone dream trip a breeze with expert planning, stress-free booking, and maximizing your credit card points. Thoughtfully planned travel, designed around you. Cruises, international trips, and luxury stays—with smart use of points and perks. Discover Your Next Adventure With travel experience in 43 countries and a global network through Travel Leaders, our expert travel advisor is ready to design your dream trip. From the bustling streets of Bangkok to the soft black-sand beaches of the Azores, let us craft a journey that’s uniquely yours. Explore, dream, and embark on the adventure of a lifetime with Forward Points + Travel. SCHEDULE A CALL! Europe Asia North America Cruises Karina P., TX "Wanting to go to Europe, Renee helped me decide credit cards to sign up for to help with airfare costs. After I earned the sign-up bonuses, we worked together step by step to book a complicated itinerary involving positioning flights to get the best point value, and visiting England, Scotland and Ireland. Renee identified places of interest and activities to add to the itinerary that my family still talks about today. Planning a vacation can be overwhelming, but Renee made the process so easy. She ensured we were able to maximize our time and resources for an amazing trip that fit our budget and exceeded our expectations." Julie B., TN "Renee expertly planned my 35th birthday Caribbean cruise, organizing every detail for my family, including hotels before and after the cruise. She also helped me maximize my Delta points, making it possible to fly to Texas during the pricey holiday season for our departure from Galveston. Her assistance turned what could have been a costly trip into a seamless and affordable celebration." Millie F., TX "This was an amazing cruise experience! Being my first cruise, I wasn’t sure what to expect—but now I can confidently say it won’t be my last. Everything was smooth and enjoyable from start to finish. A big thank you to Renee for her excellent communication and for going above and beyond to ensure we had a fantastic time. Looking forward to cruising again soon!" Sheri W., TX "I've always been in awe of Renee's personal trips and vacations, so I knew she would not disappoint. Renee suggested maximizing our credit card points, saving us thousands on our first trip to the Netherlands and Greece! Renee answered my million questions, sent checklists and itineraries, and adjusted arrangements when our first flight had a change - all with patience. positivity, and a smile. I 100% recommend Forward Points + Travel and look "forward" to planning with Renee again!"






